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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

46% would recommend to a friend

(1,087 total reviews)

William J. Fehrman

36% approve of CEO

52% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Feb 13, 2025

AEP used to be a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and work hours. The pension is a nice plus. Three years ago I would have sung AEP’s praises about what a wonderful company it is and how much I love it there.

Cons

The new CEO and his boardroom buddies are handily destroying all of the things that made working for AEP worth it. We make markedly less money than the going rate for equivalent positions. We’ve been mandated to return to office 5 days a week despite insufficient facilities across the opcos and great performance while hybrid. The ICP bonus that used to be dependable and help make up the salary discrepancies has been gutted despite an increase in profits. Shareholders got an increase in their dividends but the majority of employees (aka the people who actually do the work here) haven’t gotten more than a 2% raise in years. We make proportionally less money now than we ever have and it’s clear that the board’s intention is to reduce census and drive employees out to see how little they can spend on staffing while they line their own pockets. Morale is the lowest I’ve ever seen it by a long shot.

1.0
Feb 13, 2025

Company on the Decline

Recommend
CEO approval
Business Outlook

Pros

Local team is generally much better than the corporate leadership Technical roles have recently been expanded. No longer need to go into management as the primary source of pay/career advancement.

Cons

Forced RTO, 5 days a week full time in office. No hybrid opportunities. No remote opportunities outside of IT. Corporate leadership actively destroying company culture. Corporate leadership has stopped caring about employees and cares only about business/shareholder performance. CEO has outdated mindset on how to run a business and employees. CEO is a micromanager, tries to micromanage a company of 16k+ employees with blanket policies. Current corporate culture and policies are driving away employees. Company has hard time attracting/retaining talent.

2.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

The front-line and individual contributors in technology are great to work with; dedicated, smart and willing to collaborate to build and fix technology solutions. Salary and bonuses are good.

Cons

New leadership started over 2.5 years ago, organization is still a mess. People are grossly 'over' or 'under' worked. No one knows what their role is or how to manage our complex processes. Management style is a throw-back to the 40's. We were making headway on streamlining and automating but new leadership is building more complex and manual processes. I would LOVE to know what senior leadership was thinking when they made this change. It's been extremely painful, expensive and has negatively effected moral and productivity. Co-sourcing partners are frustrated. There are a few very good contractors but, overall, they are not performing well.

Viewing 40 - 42 of 1,087 Reviews

Glassdoor has 1,243 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.