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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

46% would recommend to a friend

(1,082 total reviews)

William J. Fehrman

35% approve of CEO

50% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jan 27, 2025

Not what I thought....

Recommend
CEO approval
Business Outlook

Pros

Most managers are great. They are understanding and supportive.

Cons

The new CEO and executive leadership changes have been stressful for everyone. Changes are being made that are bringing down morale. I would have never moved my life and taken this position had I had known what was going to happen. While they believe these changes are going to improve work product, it's not. People are not motivated to go above and beyond for a company that will not do the same. Also pay is below market and promises made go unfulfilled.

2.0
Mar 19, 2019
Recommend
CEO approval
Business Outlook

Pros

High salaries. Could do literally nothing at work all day and still get paid even if your management knows.

Cons

There is literally no training for engineers in transmission. These are largely desk jobs and even in the year I worked there I saw multiple entry level employees join the team and they received zero training from management. They were expected to lean on a “mentor” who very often wanted nothing to do with them (because helping new people would interfere with them just sitting around all day). Next time your power goes out just think about that substation down the road being designed by a 24 year old who read a couple of specifications and manuals (also poorly written often by “academic” types who have never done the actual job of designing one) without any help from people who may have the experience. Management HEAVILY pushes leaning on contractors. You are extremely encouraged to farm out your work to any number of contractors AEP has on the payroll. This led to a lot of employees just sitting around or keeping the easy projects and letting the difficult ones go to even more incompetent contractors. Management does not care about their workers. They never took even halfway serious steps towards solving problems brought to them by their employees. One second level manager even shared emails between employees to the entire group without their permission to point out what they did right or wrong. I extremely regret ever taking this job and would warn everyone away from working at AEP especially as an engineer in transmission.

1.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is decent and good benefits. People are generally friendly and try to be helpful

Cons

Culture especially in CP&B group of finance has drastically decreased over the last few years. Executive leadership doesn’t seem to care or “get it”. I’ve never seen moral this low in any org I’ve ever worked at. People openly just mention “oh yah, definitely looking for a new job” on a regular basis or “I hate it here”. Save yourself the headache and hassle and look for a different company.

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American Electric Power Response
11mo
It's good to hear you value our pay and benefits. We also appreciate hearing your perspective regarding culture challenges. Our leadership is committed to fostering open dialogue and addressing employee concerns, including culture. We’re continuing to work on ways to enhance the workplace and career paths for our team members, and we encourage you to share your thoughts and suggestions with your leaders.
Viewing 13 - 15 of 1,082 Reviews

Glassdoor has 1,238 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.