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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

46% would recommend to a friend

(1,087 total reviews)

William J. Fehrman

36% approve of CEO

52% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jul 7, 2025

Cannot recommend

Recommend
CEO approval
Business Outlook

Pros

-Decent salary for remote roles in some segments

Cons

-Too many managers looking to please senior leadership -Some teams are led by micromanagers who admit to have no technical skills and no idea what their team does -Too many outsourced positions filled by unqualified people -Very little collaboration between teams -Some teams frequently try to hide their mistakes or push their responsibilities on others

1.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

None. Absolutely 0. Nada. Zero

Cons

This company has fallen off a cliff after being a premiere employer in Columbus for decades. The last 5 years have seen complete erosion of any value being placed on our employees and our customers. For basically a regulated entity, it has become about the almighty $ and continues to make choices based on that, rather than what should be our 2 most valued resources, Culture surveys at our company have been a joke since the were instituted and when people finally starting scoring the truth, new survey company. This company is toxic. Jobs have been eliminated and people are overloaded. You can not be promoted for gaining knowledge and experience in a role (at least in IT). You have to leave and join another team and then actually make less because you are "new in role". Senior original AEP has been gutted and replaced with retail people who know nothing about running a utility or their complex systems. Consequently, things break and can only be propped up, not truly fixed. Our new CEO talks about delivering "Perfect Power". Does he not understand the issue with "Perfect"? While he preaches "Perfect" AEP continues to delay tree trimming along much of our territories wires. Guess what happens with trees hanging over lines? Hint..not perfect power. Our serv corp services many states so people are all not "collaborating" sitting in cubes. Millions were saved when it was determined people could work from home successfully, but now our CEO who is still living in the days of "Mad Men" thinks everyone should be in the office together. Yet his family and home is in another state. Say anything about his work family balance? He doesn't believe in it. AEP has gone back in time. Find another company.

1.0
Jan 26, 2025
Recommend
CEO approval
Business Outlook

Pros

They still pay me so that’s a positive

Cons

Pretty much has become the cookie-cutter, outsource everything possible and ensure all staff are replaceable company. Shareholders above all else.

Viewing 22 - 24 of 1,087 Reviews

Glassdoor has 1,243 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.