This company has fallen off a cliff after being a premiere employer in Columbus for decades. The last 5 years have seen complete erosion of any value being placed on our employees and our customers. For basically a regulated entity, it has become about the almighty $ and continues to make choices based on that, rather than what should be our 2 most valued resources, Culture surveys at our company have been a joke since the were instituted and when people finally starting scoring the truth, new survey company. This company is toxic. Jobs have been eliminated and people are overloaded. You can not be promoted for gaining knowledge and experience in a role (at least in IT). You have to leave and join another team and then actually make less because you are "new in role". Senior original AEP has been gutted and replaced with retail people who know nothing about running a utility or their complex systems. Consequently, things break and can only be propped up, not truly fixed. Our new CEO talks about delivering "Perfect Power". Does he not understand the issue with "Perfect"? While he preaches "Perfect" AEP continues to delay tree trimming along much of our territories wires. Guess what happens with trees hanging over lines? Hint..not perfect power. Our serv corp services many states so people are all not "collaborating" sitting in cubes. Millions were saved when it was determined people could work from home successfully, but now our CEO who is still living in the days of "Mad Men" thinks everyone should be in the office together. Yet his family and home is in another state. Say anything about his work family balance? He doesn't believe in it. AEP has gone back in time. Find another company.