Americaneagle.com reviews

3.8

68% would recommend to a friend

(222 total reviews)

Tony Svanascini

73% approve of CEO

67% positive business outlook

Americaneagle.com has an employee rating of 3.8 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Americaneagle.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

222 reviews
2.0
Aug 13, 2022

Cess pool

Recommend
CEO approval
Business Outlook

Pros

There admittedly are some great people who work here, who can help provide you with knowledge and tools to support you in your next role. This place is a decent stepping stone to your next role.

Cons

Cliques/good ole boys club. Owners have joked about sexual assault in all company meetings. They are big MAGA fans and make it known to everyone Most management is hired within, typically would be a positive except the people promoted are promoted because of who they know (or have dirt on) not because they are skilled or good management material. Leadership bought a private jet after receiving PPP loans. Over last several years have fired numerous long tenured employees because "they make too much", not due to performance. You are a means to an end for them. Leadership encourages employees to not dicsuss pay transparency. Will have team members in the same role making significantly less money that are women. Benefits are fairly awful for a company this size. Many people leave because the insurance premiums are so high and they can afford that for their family.

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Americaneagle.com Response
3y
It's unfortunate that you didn’t enjoy your time at the company, although you admit you were employed with us for longer than 5 years, so we’d hardly consider that a “stepping stone”. We put a lot of resources, time, and effort into hiring good people. Once they’re hired, we train them, encourage them, and give them all the support we can to help them succeed and become an important part of the business. That’s why we have one of the lowest employee turnover rates in any industry. In regards to the accusations included in your “cons” section, we won’t address any of them because they are nothing short of ridiculous. The reality is we have a great company culture as evidenced by the majority of positive reviews on this website as well as the huge number of employees who have been with us for so long. We’re not a perfect company, but we know that our employees drive the success we’ve been able to continually achieve since we started over three decades ago. In the last two years during the pandemic, the number of employees has also grown by 43%. Seems strange we would terminate someone as valuable as you see yourself with having to onboard all those people. When you were hired, we provided a detailed outline of your role and responsibilities. We made it clear the action that would be taken if you didn’t meet those expectations. We also engage in regular employee reviews and you could have brought up any issues you were having not only then, but at any time, as we always encourage transparent communication within every team and department. Instead of dwelling on negativity and spreading unfounded gossip and falsehoods, we truly hope you find inner peace and take the valuable skills gained from your experience with our company and use them to enjoy success at your next place of employment. We wish you nothing but the best. Just an FYI, if you ever use the word "cesspool" in reviews on the companies you work for in the future, just remember it's one word, not two.
2.0
Jan 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Everyone is so nice and there is a lot of work life balance.

Cons

The way the company is managing the covid-19 pandemic is less than ideal. Social distancing and mask usage are not enforced in the office so you rarely see either and getting permission to work from home, due to concerns about the pandemic, is difficult unless you have a very serious reason. There have also been many employees who have tested positive for the virus within the span of several months.

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Americaneagle.com Response
5y
Thank you for your review and expressing your concerns. We do wish that you would have communicated these to our HR team so they could help you navigate the situation and join the 60% of our staff is currently working from home instead of posting anonymously to a website. We feel it is disrespectful on your part to think you can successfully read the minds of our entire staff. Quite honestly, there are a number of employees who disagree with your version of ‘compassionate and caring’ and instead view it as overreaching and oppressive. Over half of our company (60%) have continued to work successfully from home, others are splitting time in office and working remotely, and some are choosing to come into the office daily. We support all employees while still keeping our company values and the needs of our customers in mind. We feel that being compassionate and caring is also treating our staff as trusted, responsible adults who are capable of making their own choices. Yes, we have had a few positive cases within Americaneagle.com in both employees coming into the office and employees who have been working from home for months. The percentage of positivity is much lower than the state average, let alone the national average. We have been very upfront and honest with the entire team to alert them of the positive cases as soon as possible. We have also confirmed there have been 0 office spread from the cases in our office. IF you do in fact work here, which there is no way to really know when anyone can post anonymously, such as a competitor… and if you really feel unsafe about coming into an office, please communicate this to our HR team so you can join the other 60% of our staff that is still working from home.
2.0
Dec 29, 2024
Recommend
CEO approval
Business Outlook

Pros

-Massive company, at socializing you can easily rise through the ranks. - Good opportunity to get an agency job with no skills or prior experience.

Cons

-Lack of talented people compared to most other agencies. They hire right out of college, and if you stick around for 10-15 years you become a director. They brag about how long people stay at the company, but honestly, for an agency, that means people who work here do not have enough skills to get recruited in-house for the big companies. -They treat everyone like a college intern, I've never seen an agency micromanage people to this level. You have to bill at least 7.5 hours a day to CLIENTS. If you don't do this at the end of the day you are locked out of crucial systems and your boss and your bosses boss get a message. Besides how insane this is it creates a toxic culture, if you don't get assigned enough work you look bad, then you start trying to jump on projects just to log hours for the day. This amounts to fraudulently billing clients so that you don't get locked out of the intranet for the day. I've seen directors and managers jump into a project they are not needed in just so they can log client time and look busy, I've seen devs estimate 30-minute tasks at 6 hours because they have no other work. - The owners truly treat this company like a retail store or some kind of insurance call center. They harp on remote work constantly and frequently reference "Leakage" and words you would hear in retail to explain that their staff is not working 100% of the time. The client base is pretty horrible. This is not a cutting-edge agency; they are not doing anything innovative or cool, they don't have much appeal other than saying Christian Conservatives own it, and they are "Family owned". So you quickly find out that they get the bulk of their business on that selling point. You will be building websites for companies that share the same values and, thus, are usually a nightmare to work with.

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Americaneagle.com Response
1y
Thank you for your feedback. While it's disappointing to hear about your experience, we do appreciate the opportunity to provide some clarity. First, we are happy to have some of the best clients anywhere, including United Airlines, WeatherTech, Reinsurance Group of America (RGA), Werner Ladder, the Green Bay Packers, and many others. These relationships reflect the trust and respect our work has earned in the industry. Regarding your comments on hiring, we want to emphasize that we welcome individuals with diverse backgrounds and experience levels. While we do hire some talented individuals right out of college, the vast majority of our employees bring significant professional experience with them. We're committed to fostering a team that reflects a variety of skills, perspectives, and talents. It’s also important to mention that many or our customers seem to really like the work we do for them. Our Net Promoter Scores (NPS) are higher than they've ever been, and we’re thrilled that so many of our clients love the work we’re doing together. With regard to remote work, the issue of going back to work in an office is a challenge that is being faced by many companies globally. Leading organizations like Apple, Amazon, and Goldman Sachs are taking similar approaches to us – to foster more teamwork and innovation. To ensure we’re aligned with these values, it’s important to note that even our owners work in-person and do not work remotely, though we do provide all of our employees with flexible options. We recognize that no workplace is perfect, but we’re confident in the path we’re on and we’ll continue to strive to make this a great place for our team and clients. If you have concerns, you’re encouraged to address them directly with ownership. They’re open to discussing any issues and providing clarity on matters you may not fully understand. People that are willing to speak up for themselves are much more valuable to a company and the culture than those that hide behind anonymous reviews. In the end it may help your career whether it involves staying with the company or not.
Viewing 4 - 6 of 222 Reviews

Glassdoor has 248 Americaneagle.com reviews submitted anonymously by Americaneagle.com employees. Read employee reviews and ratings on Glassdoor to decide if Americaneagle.com is right for you.