Americaneagle.com reviews

3.8

68% would recommend to a friend

(222 total reviews)

Tony Svanascini

73% approve of CEO

67% positive business outlook

Americaneagle.com has an employee rating of 3.8 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Americaneagle.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

222 reviews
1.0
Dec 5, 2024

No career growth, little reward, high turnover

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people. If you decide to pursue a job at AmericanEagle.com, you will meet some amazing and friendly people who want to see you succeed.

Cons

1.) High turnover - Never have I been a part of a company where I saw so many people get hired and then leave in under a year. Before I left, they had let go of over 15 colleagues within one month’s time. Even more people were let go after I left. 2.) Micromanagement - timecards and billable time have been a huge issue with AE, however, when it gets brought up to senior management, it always gets brushed off and ignored. You are watched constantly with how much time you bill to a client, which can many times lead to poor quality and rushed work 3.) Little to no career growth - They will tell you there are plenty of career opportunities within AmericanEagle.com, however those roles are almost never clearly defined and the path to advancing your career can be extremely difficult. In the many years I worked at AE, never once was chosen for a promotion despite being put on larger and more difficult clients. They would hire people outside the organization for cheaper for the senior/manager roles 4.) Little to no reward. Job satisfaction and morale is extremely low - AmericanEagle at any time will put you on an unreasonable amount of clients to where you either work an exorbitant amount over your 40 hours or push due dates farther back. This has led to low morale within the company as expectations are unrealistic and the rewards are far and few between. There are almost non existent rewards for all the hard work you do and the money you put into Mike and Tony’s pockets. The raise they tried to give me this year didn’t even cover the cost of living adjustments and was quite frankly infuriating. 5.) Management is out of touch with reality — Despite starting a digital marketing agency, the owners truly have no idea what goes on in the digital marketing department and what it takes to succeed in a digital marketing channel. They only see dollar signs, and despite your efforts, they will terminate you for not delivering overpromised worked that the sales people sell these poor companies. Reality does not exist in their minds. 6.) They are not an employee centric company and will do whatever it takes to sell a client their services.

avatar
Americaneagle.com Response
1y
Thank you for sharing your feedback. At Americaneagle.com, we are incredibly proud of our dedicated and talented staff. While there is always room for improvement, we believe our team and workplace culture are key strengths. It’s important to note that our industry typically experiences a turnover rate of 10-15%. We are proud to say that our rate is significantly below this benchmark. We have nearly 250 team members who have been with us for five or more years—a testament to our organization's strong bonds and opportunities. Additionally, five of our employees recently celebrated an extraordinary milestone of 25 years with the company, highlighting their commitment and passion for what we do. Turnover at Americaneagle.com consists of both voluntary and involuntary departures. It’s worth mentioning that we have never conducted a mass layoff. Much of this year’s turnover has been related to individuals exploring entirely different career paths outside our industry, a factor largely beyond our control. We have also let go of non-performers. We always strive to support career growth, and our training department develops structured career paths paired with extensive internal and external training materials. These efforts will continue to expand as part of the upcoming review cycle to ensure our employees have the tools and resources needed for personal and professional development. Finally, we prioritize recognizing and rewarding employees who consistently go above and beyond and approach their roles with positivity and dedication. We provide excellent raises every year. Our employees' contributions are the backbone of our success, and we deeply appreciate everything they bring to the company. Thank you for sharing your perspective.
2.0
Nov 23, 2020

Please take COVID-19more seriously

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, friendly people.

Cons

I have been very concerned with how COVID has been handled by upper management and the CEOs. Masks are not encouraged, nor social distancing of any kind, despite rising cases throughout the company.

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Americaneagle.com Response
5y
Thank you for your review and expressing concerns. Currently, 60% of our staff is currently working from home. Many people have continued to work successfully from home, others are splitting time in office and working remotely, and some are choosing to come into the office daily. We support all employees while still keeping our company values and the needs of our customers in mind. Yes, we have had a few positive cases within Americaneagle.com. We have been very upfront and honest with the entire team to alert them of the positive cases as soon as possible. We have also confirmed there have been 0 office spread from the cases in our office.
1.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The managers and coworkers are genuinely nice people.

Cons

This company is family-owned, but the values you’d expect—trust, respect, and work-life balance—are nowhere to be found. When I joined, there was a hybrid work policy tied to milestones, but it was then eliminated entirely, leaving no room for remote or hybrid flexibility and little empathy toward fostering a work life balance. Managers, while generally nice, have little to no pull in decision-making, as HR consistently overrides them, making it feel like employees have no real advocates. The work environment is stale and uninspiring, with everyone hyper-focused on tracking billable hours to the point that there’s no room for collaboration or even casual interaction with coworkers—after all, where would you bill the time? The company’s time card system is overly micromanaged, requiring employees to log even 5-minute increments for tasks like internal reviews or back-and-forth communications, which are then billed to clients. If clients were aware they were being billed for such minor tasks, many wouldn’t be pleased, and this has been an ongoing issue. Despite mandating a full-time return to the office under the pretense of building "culture," the reality is the opposite—there’s no real culture because everyone is too focused on billable hours to interact. Overall, the company feels outdated, overly controlling, and lacking in any meaningful values or vision.

Viewing 7 - 9 of 222 Reviews

Glassdoor has 248 Americaneagle.com reviews submitted anonymously by Americaneagle.com employees. Read employee reviews and ratings on Glassdoor to decide if Americaneagle.com is right for you.