Americor reviews

3.7

67% would recommend to a friend

(472 total reviews)
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Dave Norris

74% approve of CEO

65% positive business outlook

Americor has an employee rating of 3.7 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Americor employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

472 reviews
1.0
Oct 1, 2024

Undervalue Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers were great to have around you.

Cons

Benefits suck. Health insurance was expensive. PTO was hard to earn. Most people earned about 1 day off per month. They don't accept doctors notes if you're sick. Pay structure sucks unless if you're on commission, then that's up to your efforts. There is little room for advancement. Unless if you're in upper management. The directors have all worked together at previous companies and they seem to move around together. They create ambiguous positions for their friends so that they can have more pay, while the hourly employees get screwed. They have done massive layoffs, over 250 employees in the past 3 months and then turn around and want to hire and talk about it's such a great company to work for. Why not rehire those that were laid off? They have started outsourcing their sales and customer service teams to groups in Jamaica, India, and other parts. They hire contract employees to offset some of the layoffs. Upper management forces their supervisors and coaches to leave positive reviews on here. Especially the customer service department and recruiters.

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Americor Response
1y
Thank you for taking the time to share your feedback. We truly value hearing from all employees, past and present, as it helps us identify areas where we need to grow and improve. We strive to create growth opportunities for all employees, not just leadership, but we recognize the need for clearer advancement paths and are working on initiatives to support this. We also understand the importance of competitive benefits and pay, and we're continuously reviewing these to better meet the needs of our team. Recent layoffs were difficult decisions made to navigate business challenges, and we remain committed to transparency and supporting those affected. Outsourcing is one of several strategies to balance efficiency while continuing to invest in our core teams. Lastly, we take feedback seriously and encourage open, uninfluenced reviews that align with Glassdoor's guidelines and we appreciate your candidness.
3.0
Sep 20, 2024

Non Biased Review

Recommend
CEO approval
Business Outlook

Pros

Training was very good. You can make a decent living after 3-4 months; it does take a little time and practice to ramp up. If you can consistently make 30 plus enrollments you will make 1% of the debt enrolled that month. Top performers surpass 30 enrollments with a debt load of $800,000 - 1.5 million on average, consistently.

Cons

High turnover. You will go through 2-3 weeks of training and than have to pass what they call combine as an introduction to the sales floor. My time there, I will say 20-30% do not make it through combine, but they do help you and give you every chance to make it. You need to convert 1 out of 7 people that you pitch to to be successful. These calls are people typically looking for personal loans or to a lesser extent, consolidation loans. You must convert these into debt resolution. Debt resolution is better than a loan in my opinion and might be someone's only option left, but still is expensive and once enrolled into it you are committed and will not be able to take out any new credit until the program is complete or nearly complete. I am a firm believer in it however and so is Robert Herjavec from Shark Tank. The environment is a call center that is very micromanaged, but most seem to get used to it eventually. I had a difficult time however adapting to a call center environment that is very micromanaged. Once you graduate combine, you are invited onto a sales team and now must first make 15 enrollments your first month followed by 20 the next month, or you will be written up and/or possibly terminated. There are better call q's that you can achieve if you do well in the beginning months.

5.0
Sep 19, 2024

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Strong HR leadership Business partners value you Ability to support multiple departments

Cons

ATS used isn't as advanced as most competing ATS

Viewing 85 - 87 of 472 Reviews

Glassdoor has 473 Americor reviews submitted anonymously by Americor employees. Read employee reviews and ratings on Glassdoor to decide if Americor is right for you.