Ameriflex reviews

4.2

82% would recommend to a friend

(252 total reviews)
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Rashmi Daryman

90% approve of CEO

89% positive business outlook

Ameriflex has an employee rating of 4.2 out of 5 stars, based on 252 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ameriflex employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

252 reviews
5.0
May 26, 2023
Recommend
CEO approval
Business Outlook

Pros

The company really does invest in people who are open to improving themselves. Very much looking for folks that are self aware, emotionally intelligent and can jump in and get things done. Company does like to hear ideas from the team to help drive changes forward to make a better experience for their customers as well. I am someone that the company saw something in and invested in me and I am so grateful that they did. It has made me, not just a better employee, but a better person overall.

Cons

Working from home can be isolating and requires people who can self manage. That can be hard at times but it is a good fit for the right person. The teams really look for over communication and they do lots of fun engagement activities to make up for not seeing everyone in person everyday.

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Ameriflex Response
3y
Thank you for sharing your feedback! We are pleased to hear of your experience and look forward to continued partnership!
5.0
May 19, 2023

Great Place To Work

Recommend
CEO approval
Business Outlook

Pros

1) Leadership team that cares about you at the end of the day. 2) Will not baby you and will hold you accountable. 3) Not perfect which adds to the unique morale building sentiments that are put in place. 4) Pushes you to do your best so you may take on new responsibility to grow and rise to a higher position with respectful pay. 5) Company sends Employee Appreciation gifts ever so often and some you get to even pick what you would like. 6) Opportunity for Overtime 7) Opportunity to be yourself while maintaining professionalism and decorum for clients, participants and colleagues 8) Leadership will not quit on you. If there is a struggle or room for improvement, management will put steps in place to check on you and help you get to a place of company standard and bonus level so you can even receive more dolla dolla bills on your check. 9) If you need help, ask and refresher training and tools will be provided to help you reach your professional and personal work-ethic expectations. 10) PTO and sick time provided and requests are reviewed fairly. BONUS 11) Paid Holidays and Juneteenth is included. Such an inclusive company that strives to be the best and has the wisdom that understands to consistently possess the status of being the best, it starts with clarity, structure and a heartbeat to understand a company is only as strong as every player on it's team. Recruiting good people and helping Employees be the best by providing us with training, positive affirmation and correction and mental, physical and emotional support through different resources, because Employees have lives outside of work that can get stressful too, is what makes this a wonderful company to work for. 12) Internet Reimbursement up to a set amount monthly in my position. 13) WFH! (Work from Home)

Cons

1) More time is needed in initial training, for a Customer Support Advocate, to be ready for callers, as well as uniformity needed in the way we log participant interactions. *What's great is, training is evolving here and the best training resolution is obtainable. Also, what could be helpful is adding a quick go-to page in Confluence that has steps on what to research and provide steps to resolve 'common' caller inquiries. Helpful to all, extremely beneficial for new hires.

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Ameriflex Response
3y
We're happy to hear that you are enjoying your time here at Ameriflex! Thank you for the kind words and for taking the time to give us some feedback.
2.0
Feb 1, 2022

Good not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work from home or office hybrid options, employee appreciation program with small gift cards, some people who go out of there way to be friendly and include you

Cons

Pay is low compared to work asked of us, unsure of vision and where its headed, accountability is not even across, some managers, directors and leaders are kept or “moved around” even if its been said there not effective, plans for changes are announced but nothing ever happens, not much up moveability, favoritism is high and is seen

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Ameriflex Response
4y
Thank you for taking the time to leave us your feedback. Although I am sorry that your experience at Ameriflex was less than extraordinary, I assure you that we will take your feedback to heart and consider it while we work to make Ameriflex an even better workplace.
Viewing 43 - 45 of 252 Reviews

Glassdoor has 255 Ameriflex reviews submitted anonymously by Ameriflex employees. Read employee reviews and ratings on Glassdoor to decide if Ameriflex is right for you.