Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jul 15, 2014

Amtrak has potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of change needed in all areas

Cons

Still plenty of resistance to change

2.0
Jun 28, 2014

Spacious but Awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plentiful seating space ...they make me say five words or more... proving how idiotic this company is. not to mention they were an hour and a half late to pick me up bceuase they had to change ENGINES TWICE. like, seriously?!??! i dont know much about trains but how do you leave a place with a faulty engine?! the pluck. you guys are morons.

Cons

TERRIBLE internet. I've had an 11 hour ride round trip and I dont think I had solid internet for even five minutes. Amtrak loves to boast that they have wifi but it's completely not the case. They should absolutely 100% take that lie off their 'accommodations' list. Perhaps i dont know much about wireless internet access, but from my experience, it seems like they COULD do more and they haven't.

Viewing 1171 - 1173 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.