Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.5 out of 5, based on over 1,476 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 70% of employees would recommend working at Amtrak to a friend and 54% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (31) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Journeyman Electrician (14) , Project Manager (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Amtrak pays great and the benefits when employed full time are great." ((in 195 reviews)); "Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 193 reviews)); "Great team and people." ((in 71 reviews)); "Good for Work life balance" ((in 27 reviews)); "Retirement is good." ((in 25 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 37 reviews)); "Too many managers get in the way" ((in 33 reviews)); "Culture is terrible." ((in 24 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 23 reviews)); "Management lacks leadership and the nepotism is absurd." ((in 22 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What Amtrak locations have received the highest employee ratings?

Bear , Phila , Long Island City , New Orleans , Philadelphia , New York , Boston , Sacramento , Los Angeles , Seattle

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Amtrak

Amtrak reviews

3.5

70% would recommend to a friend

(1,269 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.7

Diversity & inclusion

3.4

Career opportunities

3.3

Culture & values

3.1

Work/Life balance

2.8

Senior management

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Oct 7, 2016

A Great Place to be From

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you're sick, lame, or lazy join the Amtrak team! If your a habitual drunkard or junkie...this is the place for you! If you think of workplace safety and regulatory compliance as merely nuisance window dressing to fool those rascally regulators then; ALL ABOARD! If you've helped run other publicly funded railroad into bankruptcy, become an Amtrak manager. If you're a bully who likes to threaten employees who dare to report safety concern, then there's a foreman position waiting for you! If none of this appeals to you; GO TO WORK FOR A REAL RAILROAD!

Cons

See the pros and then think twice because there is no satisfaction from being on welfare and the only difference between Amtrak and welfare is: at Amtrak you have to clock-in.

1.0

Jan 28, 2015

No Support for New Employees during Training

Reservation sales agent

Recommend

CEO approval

Business Outlook

Pros

Great benefits once you finish your 120 days of training

Cons

Lots of favoritism. Trainer had their favorites. No protection for new employees if they are under 120 days of training. $200 to pay for the Union and then pay 2 months of dues. Part time with no more than 25 hours per week. At least starting pay is more than min wage Have to wait for months to get full time hours

2.0

Sep 15, 2014

Poorly structured company, very corrupt in career advancement

Railroad conductor

Recommend

CEO approval

Business Outlook

Pros

Pension, Pay, good entry level employer, training provided. Lots of overtime for operations employees, ability to meet lots of people from all different areas of the country. Travel benefits (whatever is left of that)

Cons

Compensation is fast declining, operations employees work in hideous conditions. No sick time, corrupt union, very political. No recognition given to employees for jobs well done, very few areas for promotions unless you know the right people. No support for the working man and woman. Morale very low

Viewing 10 - 12 of 1,269 Reviews

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A Great Place to be From

No Support for New Employees during Training

Poorly structured company, very corrupt in career advancement

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