Is Amtrak a good company to work for?

Amtrak has an overall rating of 3.5 out of 5, based on over 1,479 reviews left anonymously by employees. This rating has been stable over the past 12 months. 70% of employees would recommend working at Amtrak to a friend and 54% have a positive outlook for the business. The best reviews about Amtrak have been left by employees working as Intern , Engineer and Coach Cleaner .

Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (32) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Project Manager (15) , Journeyman Electrician (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Amtrak pays great and the benefits when employed full time are great." ((in 196 reviews)); "Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 188 reviews)); "Great team and people." ((in 76 reviews)); "Good salary and tips" ((in 27 reviews)); "Good for Work life balance" ((in 26 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 36 reviews)); "Too many managers get in the way" ((in 34 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 23 reviews)); "Management lacks leadership and the nepotism is absurd." ((in 23 reviews)); "Culture is terrible." ((in 22 reviews))

What are employees saying about Amtrak layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak layoffs and their outlook for job security at Amtrak in 2026.

What are the top reviewed Amtrak locations?

Washington , Philadelphia , New York , Chicago , Los Angeles , Wilmington , Riverside , Seattle , Boston , Oakland , New Orleans , Phila , Beech Grove , Long Island City , Lancaster , Miami , Atlanta , Bear , Sacramento , Baltimore , Newark , Lorton , Albuquerque , Providence , Portland , Harrisburg , Odenton , Long Is City , New Brunswick , Kansas City

Amtrak reviews

3.5

70% would recommend to a friend

(1,271 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Jan 28, 2013

Amtrak has great potential, but opportunity and ideas are squashed by clueless senior management.

It manager

Recommend

CEO approval

Business Outlook

Pros

-Great benefits, healthcare, travel privileges, retirement plans. -Ability to interact with people all over the country.

Cons

- Lack of direction from senior management. - Turf battles, power struggles, and silos. - Lack of focus on improving customer service.

5.0

Dec 15, 2012

great company

Security officer

Recommend

CEO approval

Business Outlook

Pros

great pay from the time of employment and it only gets better! benefits are offered start date and even has a 401k option! if you are young like i am (22) make sure you get one asap! free travel on certain days, reduced rates on others, etc.

Cons

i have yet to find any

3.0

Dec 13, 2012

Decent workplace but extremely slow to get anything done

Information technology manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility. Good balance between work and family. Good benefits. These include education reimbursement, health and dental insurance, holidays, sick and paid vacation and medical leave days Pension plan

Cons

Too much bureaucracy specially at the high ranks Technology obsolescence in many areas of the organization High dependency on external contractors do impact innovation

Viewing 1219 - 1221 of 1,271 Reviews

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Jobs at Amtrak

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Amtrak

Amtrak reviews

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Amtrak has great potential, but opportunity and ideas are squashed by clueless senior management.

great company

Decent workplace but extremely slow to get anything done

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