Amtrak reviews

3.5

70% would recommend to a friend

(1,271 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Nov 30, 2012

very rewarding

Recommend
CEO approval
Business Outlook

Pros

its a good job where you can learn how to work as a team with other people in all types of crafts. it can be in the mechanical or electrical department where you can learn the nomenclature of all the parts that make it run. or you can be in other departments like on board service, track signal. the list is endless.but its really up to you.as a person on how far you want to climb the ladder to maintain your goals.and one thing about the railroad you can learn something new every day. safety is top priority. every rule in that book is there for a reason. someone got injured or got killed. that equipment does not have any remorse on who is in the way when something goes wrong. i worked the yard and the wheel track on and off as a car inspector. 2 years with penn central and 35 years with amtrak. never had an accident. the retirement benifits are great. you have to have 5 years in to be vested. you have vacation, family medical leave. and you get a rail pass to ride the trains. let me just point one other thing out. the railroad is a 24 hour 7 day a week job. its runs just like the military so if you can not take orders this type of job is not for you.

Cons

they need to implement sick days for the shop craft workers.

3.0
Nov 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Hourly pay is decent, otherwise I wouldn't still be working here. You get to travel and see things you normally wouldn't. Employees travel free, mostly, however if ur not married, anyone who travels with pays FULL fare.

Cons

No personal life, always on the rails, deal with the public (which is bad in It's self), stuck, feels like ur a prisoner, everyone dies BEFORE retirement! I wouldn't recommend this job to my worst enemy..

1.0
Nov 20, 2012

Working for Amtrak is like being in Prison

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel free, Health Benefits and the opportunity to feed and support my family.

Cons

Where does one begin! Never in my life have I worked for such a ass-backwards company. Good hard working employees are misjudged, tossed aside, treated like inmates, humiliated in front of coworkers on a daily basis, stripped of their status and fired for no reason (then claim they have no idea what your talking about when you complain to upper management). A day does not pass where some uneducated manager walks up to you just to let you know how stupid they really are. This does not apply to all managers, usually supervisors who are trying to make themselves seem important. They have destroyed good hard working employees just to prove a point to the rest of the employees. Someone up there in the ranks should investigate the way some of the supervisors and managers treat labor - its just horrible. If they like you - you have nothing to worry about If they (for what ever reason) don't like you - They can make your life a living hell. Sometime I get so sick to my stomach not knowing who will walk through that door and unleash their miserable existence on us. You cant even call for support when you need something from one of these supervisors without them treating you like a step child Its just a shame - The years i spent at this company I could have been happy somewhere else. Jobs are hard to find these days - so we stay.

Viewing 1222 - 1224 of 1,271 Reviews

Glassdoor has 1,479 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.