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      Amtrak

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      Amtrak reviews

      3.5

      70% would recommend to a friend

      (1,269 total reviews)

      Stephen Gardner

      69% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.4

      Career opportunities

      3.3

      Culture & values

      3.1

      Work/Life balance

      2.8

      Senior management

      Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Apr 3, 2012

      Unforgettable!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Biggest pro is the great medical coverage, great people to work with, more hours if you are up to it, beautiful scenery along routes. great hotels during turns, and the pay was great.

      Cons

      The major ocn of worjking at amtrak is the heavy load of work that chefs might be expected to undertake. Strain on physical and emotional health.

      3.0
      Apr 2, 2012

      Good place, could be a lot better.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good entry pay, dedicated people, decent benefits.

      Cons

      Needs to be run like the private sector.

      3.0
      Mar 31, 2012

      This place is overdue for a culture change, but no one seems to be able to inspire change.

      Lead service attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Pay, nice health benefits, great if you like to travel, Union membership available in some positions, opportunity to work with some antique rail equipment.

      Cons

      Many Supervisors are incompetent, lazy, and unable to adapt to change, some are thieves and are protected by archaic union contracts. The company was plagued by theft and fraud on the trains, so they implemented a cumbersome, illogical accounting system to try to stem it, instead of just getting rid of the thieves. The system is designed to punish good and bad employees, there is little incentive to get good results. Senior Management is out of touch with operations and seems disinterested in launching any initiative to improve the culture.

      Viewing 1237 - 1239 of 1,269 Reviews
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      ReviewsAmtrak reviews

      Glassdoor has 1,476 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.