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      Amtrak

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      Amtrak reviews

      3.5

      70% would recommend to a friend

      (1,269 total reviews)

      Stephen Gardner

      69% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.4

      Career opportunities

      3.3

      Culture & values

      3.1

      Work/Life balance

      2.8

      Senior management

      Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Jun 27, 2012

      Amtrak

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exiting Job if you like to travel, good benefits, good salary. Very gratifying if you like to meet and help people (customers) from all walks of life and different needs.

      Cons

      you are constantly away from home, working long hours and not always easy work. You are constantly expose to intense customer service.

      3.0
      Jun 18, 2012

      Okay place to work

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits - 401k, full medical, dental, vision, management gets defined benefit, not under Social Security, under Railroad retirement board - which regardless of what the Republicans say to try and scare the public is fully funded by the railroads and the employees, NOT taxpayer money, people tend to get the railroad under their skin and stay forever. VERY safety oriented, concerned about the physical welfare of the employees and everyone going home at the end of the day. Some of the cons listed below are being worked on but not aggressively, especially when things are thrown in management's face.

      Cons

      Does not pay market value, not even close to the median in the managerial realm; agreement covered employees are paid very well. Management doesn't walk what they talk, there tends to be the Amtrak Social Security plan where they allow low performing people to continue to work there because..well, they only have a couple more years till retirement. Management side is kept guessing as to what is going on with upper management and what they are going to do regarding restructuring. It's all about what can you do for Amtrak, not a symbiotic relationship - what can you both do for each other.

      5.0
      Apr 20, 2012

      I love it. Great place to start your career

      Mechanical
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great pay, and a ton of opportunities to grow within this company

      Cons

      must wait a full year after hired in order to move up in the company. Other then that there is nothing else

      Viewing 1234 - 1236 of 1,269 Reviews
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      ReviewsAmtrak reviews

      Glassdoor has 1,476 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.