Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 18 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 19 reviews)); "Training is also poor." ((in 9 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "long hours, but to be expected with any management position" ((in 6 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

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AnswerNet

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

1.0

Oct 12, 2022

Management is the worst!!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

NONE!!! The title says it all

Cons

Everything about this place sucks!

1.0

May 5, 2022

Not for me

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Got to talk to different people

Cons

40 hours are not guaranteed, unorganized, throws people into calls with no training

1.0

Oct 16, 2021

Cruel

Telephone operator

Recommend

CEO approval

Business Outlook

Pros

Nothing good to say about the management team.

Cons

Management is nothing more than a smoke, mirror, and ego team. You are best served to look elsewhere for gainful employment. The average tenure is 6 months.

Viewing 34 - 36 of 243 Reviews

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Jobs at AnswerNet

Remote Full time and Part time Call Center Agent

Bilingual FT/PT Spanish/English Customer Service Agent Remote

Inbound Call Center Representative

Call Center Agent Part Time/Full-Time-REMOTE

Call Center Agent Bilingual/Spanish-Remote