Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 18 reviews)); "Great Management" ((in 14 reviews)); "Flexible hours when you need them" ((in 6 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 18 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "No wonder it is a huge turnover everyone even supervisors Are quitting or getting fired." ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (243 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

4.0

Jan 21, 2013

It is what you make of it.

Phone agent

Recommend

CEO approval

Business Outlook

Pros

Answernet treats their employees well but like any company they are in business to make a profit. The truth is if you are not willing to work this is not the company for you. They do their best to create a productive environment and a pleasant experience for callers, employees and customers.

Cons

Answernet does not have the best hiring practices when it comes to management and gives their upper management too much control and not enough regulation. This management can and have made very poor decisions which effects the company and its employees greatly and generally goes unnoticed until it involves a customer and then action is taken.

4.0

Sep 12, 2012

Good company - Still needs improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is opportunity for advancement for those that apply themselves. A fair amount of diversity. Fast paced environment - new challenges / opportunities every day.

Cons

Sales staff is sub-par Too many underqualified people in positions of authority. Often times people are put into positions with little or no training or direction and are set up for failure.

5.0

Aug 29, 2012

Sales Executive

Sales executive

Recommend

CEO approval

Business Outlook

Pros

We are nation wide which gives us the ability and technology to help any business grow! It is about helping others and in doing so we are helping America grow!

Cons

I decline this part- Cons vary from personality to personal needs.

Viewing 235 - 237 of 243 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at AnswerNet

Remote Full time and Part time Call Center Agent

Inbound Call Center Representative

Bilingual FT/PT Spanish/English Customer Service Agent Remote

Call Center Agent Part Time/Full-Time-REMOTE

Call Center Agent Bilingual/Spanish-Remote

AnswerNet

AnswerNet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It is what you make of it.

Good company - Still needs improvement

Sales Executive

Top companies for "Compensation and Benefits" near you

Jobs at AnswerNet