Is AnswerNet a good company to work for as a Telephone Operator?

Telephone Operator professionals working at AnswerNet have rated their employer with 3.4 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of AnswerNet employees being 2.8 out of 5 stars. Search open Telephone Operator Jobs at AnswerNet now and start preparing for your job interview by browsing frequently asked Telephone Operator interview questions at AnswerNet .

Does AnswerNet pay Telephone Operator employees well?

Telephone Operator professionals rate their compensation and benefits at AnswerNet with 3.4 out of 5 stars based on 19 anonymously submitted employee reviews. This is 34.5% better than the company average rating for salary and benefits. Find out more about Telephone Operator salaries at AnswerNet.

How happy are Telephone Operator professionals working at AnswerNet?

66% of Telephone Operator employees at AnswerNet would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Telephone Operator professionals have also rated AnswerNet with a 3.8 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.6 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 20 reviews)); "Great Management" ((in 15 reviews)); "I can’t speak for the other teams, but the team that I work with really does their best to give to help each other." ((in 4 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 3 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 18 reviews)); "Training is also poor." ((in 8 reviews)); "long hours, but to be expected with any management position" ((in 6 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 6 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews))

AnswerNet Telephone Operator reviews

3.4

66% would recommend to a friend

(19 total reviews)

Gary A. Pudles

72% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Telephone Operator employees have rated AnswerNet with 3.4 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Telephone Operator professionals have a good working experience there. AnswerNet is rated in line with the average (within 1 standard deviation) by Telephone Operator professionals compared to other employers within the Telecommunications industry (3.8 stars).

Reviews by job title

19 reviews

3.0

Jan 28, 2025

ok

Call center agent

Recommend

CEO approval

Business Outlook

Pros

time went fast on busy days

Cons

micro management made days horrible

3.0

Nov 14, 2024

Easy work - low pay

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Flexible hours offered for a 24/7 place.

Cons

Low paying work place - no real raise

1.0

Jun 2, 2023

RUN! DO NOT WORK HERE!

Call center agent

Recommend

CEO approval

Business Outlook

Pros

None at all. Terrible company.

Cons

The most disorganized company I have ever worked for. They barely train you but if you make a mistake, they vilify you. Some mangers were good, some were awful. Waited weeks for work. Checked in every day to see when work was available, and the managers always said work will be available next week, and it never wasn’t. They kept lying to me until out of the blue, they fired me. They completely wasted my time and they will use you and dump you when they are finished with you. I feel sorry for any client that wants to work with Answernet. This company is no good

Viewing 7 - 9 of 19 Reviews

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AnswerNet Telephone Operator reviews

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Ratings by demographic groups

Reviews by job title

ok

Easy work - low pay

RUN! DO NOT WORK HERE!

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