Is AnswerNet a good company to work for as a Telephone Operator?

Telephone Operator professionals working at AnswerNet have rated their employer with 3.4 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of AnswerNet employees being 2.8 out of 5 stars. Search open Telephone Operator Jobs at AnswerNet now and start preparing for your job interview by browsing frequently asked Telephone Operator interview questions at AnswerNet .

Does AnswerNet pay Telephone Operator employees well?

Telephone Operator professionals rate their compensation and benefits at AnswerNet with 3.4 out of 5 stars based on 19 anonymously submitted employee reviews. This is 34.5% better than the company average rating for salary and benefits. Find out more about Telephone Operator salaries at AnswerNet.

How happy are Telephone Operator professionals working at AnswerNet?

66% of Telephone Operator employees at AnswerNet would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Telephone Operator professionals have also rated AnswerNet with a 3.8 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.6 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 20 reviews)); "Supervisors are decent." ((in 5 reviews)); "Flexible schedule usually" ((in 4 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 17 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "long hours, but to be expected with any management position" ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

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AnswerNet

AnswerNet Telephone Operator reviews

3.4

66% would recommend to a friend

(19 total reviews)

Gary A. Pudles

72% approve of CEO

61% positive business outlook

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Telephone Operator employees have rated AnswerNet with 3.4 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Telephone Operator professionals have a good working experience there. AnswerNet is rated in line with the average (within 1 standard deviation) by Telephone Operator professionals compared to other employers within the Telecommunications industry (3.8 stars).

Reviews by job title

19 reviews

3.0

Oct 8, 2022

it's okay

Call center agent

Recommend

CEO approval

Business Outlook

Pros

love the people I work with, they are all hard workers with great attitudes. They are very patient and tolerant as well.

Cons

low pay, no benefits package other than expensive healthcare, no bonuses (which would help especially around Christmas time), you have to wait a year before using your PTO time, no employment programs for help

4.0

May 1, 2022

The job

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Good people and training no problems with the job itself

Cons

The computers sometimes were slow

4.0

Apr 14, 2022

Good

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Flexible and are good about letting us leave if we need to

Cons

Pay isn't as great as I wish it was

Viewing 10 - 12 of 19 Reviews

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AnswerNet Telephone Operator reviews

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Ratings by demographic groups

Reviews by job title

it's okay

The job

Good

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