AnswerNet reviews about "training"

Lots of training, but I don’t mind.

The computers sometimes were slow

I would not change anything.

Very quick onboarding process, the training you're given doesn't give you a chance to become familiar with the system, you're kind of thrown to the wolves. No one really introduces themselves so sometimes it's difficult to know who to email; your supervisor will save you.

Training wasn't enough but if you tough it out it's a great company

Unorganized, no proper training, no communication, didn't get paid in a pay stub they sent a personal paper check saying my bank return it exactly after they figure out they never did my paperwork in payroll just overall horrible and unprofessional

40 hours are not guaranteed, unorganized, throws people into calls with no training

Horrible to work for when your dealing with idiot managers and Supervisors. Said because there is a huge lack of communication misinformation giving between different managers and Supervisors. Which they are to blame; lack of training then reprimand for what they didn’t teach, or where you were told something different. You and severally other were placed in a specific group to do certain things. But either the other managers are horrible or our leads aren’t indulging full information. However even stated by them to make something known in group. Well that supervisor will announce that group to do their roles. Yet hire ups are idiots wondering why your not in a call when we’re doing as requested. In an emergency sending messages they go unanswered they get back to you late with a reprimand why you didn’t contact someone. I did and if the computer is down how else do I tell that. Your own leads won’t back their team and it’s pass the buck blame game. No wonder it is a huge turnover everyone even supervisors Are quitting or getting fired. Horrible

Poor organization. Communication during training was poor. Low pay Training is poorly done. They have outdated screen recordings for you to watch of their software they use and then they expect you to sight read every script that is popped up in front of you during a call with no prior experience with that client.