Appian reviews

3.6

60% would recommend to a friend

(789 total reviews)
avatar

Matt Calkins

54% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

789 reviews
4.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Pay Great training and enablement Good benefits

Cons

Consistently changing GTM Hard to sell unless you have a strong partner network or inbound leads

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Appian Response
1y
Thank you for taking the time to share your experience with us. We’re glad to hear you’ve had a positive experience with our compensation, training programs, and benefits—those are areas we’ve put a lot of focus into, so it’s encouraging to know they’re making a difference for our team. We also appreciate your feedback on our go-to-market strategy. As we grow and respond to market dynamics, our goal is to provide clearer alignment and stronger support for our teams—especially in areas like sales enablement. Your insight helps us identify where we can improve and better support our sales teams in the field. Thanks again for your contributions and your honest review—we wish you continued success in your role and beyond.
3.0
Jan 31, 2025

Not as good as it used to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, decent work/life balance, good product

Cons

Appian was once a great company with an amazing culture, but recent management changes have negatively impacted the organization globally. Career progression has become unclear, with no transparent promotion plans communicated for the past 2 years. Compensation remains below market standards and management struggles to articulate a clear strategy. The company is enforcing a mandatory 5-day in-office policy starting this September, reducing flexibility and promoting intensity. The most talented people are leaving and the retention is at an all time low.

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Appian Response
1y
Thank you for taking the time to share your thoughts. We're so glad to hear that you’ve had a positive experience with the people here – our team is truly what makes this company special. We’re also happy that you’ve found a good work/life balance and see the value in the product we build. We hear your concerns about transparency in promotions and compensation. To improve clarity, we’ve launched a new promotion process. We understand flexibility is important, and while the 5-day in-office policy aims to enhance collaboration, we acknowledge its impact. We’ll continue listening to support a productive, engaging workplace. Retention and culture remain priorities, and we’re committed to valuing and empowering our people. Thank you for your feedback.
4.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

- Amazingly supportive, empathetic, experienced manager and team. I know my team and manager have my back anytime I run into a tricky client situation or technical challenge and need help. - Intelligent folks. I feel dumb on a regular basis, which is important for my intellectual growth and stimulation. - Healthy work/life balance. I take (and am encouraged to take) advantage of our unlimited PTO policy. - Beautiful office in Tysons and delicious, affordable food in the cafe.

Cons

- Leadership chases after market trends. From Intelligent Contact Center, RPA, now it's AI. We're pressured to come up with solutions that other companies are using (M$, FB, Amazon), even if it doesn't make sense for our customers. - Salary for Customer Success. We consistently lose people or fail to hire people because of salary. For my job description, I could easily make $50K+ elsewhere, but I stay because I love my work/life balance and my team.

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Appian Response
1y
Thank you for sharing your feedback! We're so glad to hear that you feel supported by your team and manager – that kind of trust and collaboration is something we deeply value. It’s also great to know that work/life balance and our office environment contribute positively to your experience. We hear your concerns about market trends and compensation. We recognize that competitive salaries are key to attracting and retaining top talent, therefore we’re currently conducting a thorough review of our compensation packages to ensure they align with industry standards and reflect the value of our team members. Our aim is to offer a holistic package that not only includes salary, but also meaningful benefits and a positive work environment. Your insights help us improve, and we truly value your commitment to the team.
Viewing 112 - 114 of 789 Reviews

Glassdoor has 864 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.