Does Aqua America pay their employees well?

According to anonymously submitted Glassdoor reviews, Aqua America employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Aqua America. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Aqua America?

62% of Aqua America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aqua America 3.5 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Aqua America?

Customer Service Representative (15) , Manager (5) , Operator (5) , Customer Service Representative (CSR) (4) , Customer Care Administrator (3) , Facility Operator (3) , Accountant (2) , Administrative Assistant (2) , Chemist (2) , Field Operator (2) , Human Resources (2) , Plant Operator (2) , Seasonal Laborer (2) , Summer Helper (2) , Utility Field Technician (2)

What are the pros of working at Aqua America according to real employee reviews?

"Pay is decent (but not really worth the stress that goes with it)" ((in 15 reviews)); "Great people to work with" ((in 15 reviews)); "Good benefits and 401k package" ((in 14 reviews)); "Good work life balance and people I work with." ((in 6 reviews)); "Coworkers were great." ((in 5 reviews))

What are the cons of working at Aqua America according to real employee reviews?

"Management is bad." ((in 13 reviews)); "The pay is extremely low,for all the work you do,micro managing,a supervisor that doesn't work well with the employees,no real extensive training,not a place I wanted to be for a long period of time." ((in 6 reviews)); "The problem with aqua is if you want extra money than you need an extra job." ((in 4 reviews)); "They also hire people to be managers with no experience." ((in 3 reviews)); "Within the facility at worked at and not as a company on the whole, I dealt with sexism, homophobia, and a lack of respect and equality" ((in 3 reviews))

What are the top reviewed Aqua America locations?

Bryn Mawr , Cary , Kankakee , Springfield , Fort Wayne , Philadelphia , Austin , White Haven , Chicago , Rockville , Indianapolis , Phoenixville , Erial , Cherry Hill , Richmond , New York , Charlotte , Raleigh , Wilmington , Fort Worth , Granbury , Avon , Massillon , Columbus , Youngstown , Hawley , Ardmore , Havertown , Malvern , Pittsburgh

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Aqua America

Aqua America reviews

3.2

62% would recommend to a friend

(159 total reviews)

Christopher H. Franklin

47% approve of CEO

37% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.5

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.6

Senior management

Aqua America has an employee rating of 3.2 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aqua America employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

159 reviews

5.0

Jun 18, 2024

Miss this place!

Operator

Recommend

CEO approval

Business Outlook

Pros

Great people Great pay Great benefits Great union

Cons

Sometimes the work place can feel like a clique but that’s anywhere.

2.0

Jun 6, 2024

Not worth it

Customer care administrator

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed the team I worked with and the communication we had. Offered a few health benefit plans. Great stock buy in option

Cons

The supervisor for the ACO department is awful and does not know how to do his job or manage people. Bad at communicating and combative when trying to ask for help. It’s a starting off point and most people try to leave from working under him as soon as possible. The pay is not worth the management or things you have to deal with. I was not given a bonus or raise and was never told why, there is also a lack of training and explanation for the next opportunity. I switched as soon as possible. Looking for another job so I can afford to live.

4.0

Jun 5, 2024

Management could be betyer

Utility field technician

Recommend

CEO approval

Business Outlook

Pros

Decent pay and no micro management

Cons

Good employees are overlooked for bad ones

Viewing 25 - 27 of 159 Reviews

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Jobs at Aqua America

Construction Inspector

Mechanical/Electrical Engineer Co-op