Does Aqua America pay their employees well?

According to anonymously submitted Glassdoor reviews, Aqua America employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Aqua America. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Aqua America?

62% of Aqua America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aqua America 3.5 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Aqua America?

Customer Service Representative (15) , Manager (5) , Operator (5) , Customer Service Representative (CSR) (4) , Customer Care Administrator (3) , Facility Operator (3) , Accountant (2) , Administrative Assistant (2) , Chemist (2) , Field Operator (2) , Human Resources (2) , Plant Operator (2) , Seasonal Laborer (2) , Summer Helper (2) , Utility Field Technician (2)

What are the pros of working at Aqua America according to real employee reviews?

"Pay is decent (but not really worth the stress that goes with it)" ((in 15 reviews)); "Great people to work with" ((in 15 reviews)); "Good benefits and 401k package" ((in 14 reviews)); "Good work life balance and people I work with." ((in 6 reviews)); "Coworkers were great." ((in 5 reviews))

What are the top reviewed Aqua America locations?

Bryn Mawr , Cary , Kankakee , Springfield , Fort Wayne , Philadelphia , Austin , White Haven , Chicago , Rockville , Indianapolis , Phoenixville , Erial , Cherry Hill , Richmond , New York , Charlotte , Raleigh , Wilmington , Fort Worth , Granbury , Avon , Massillon , Columbus , Youngstown , Hawley , Ardmore , Havertown , Malvern , Pittsburgh

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Aqua America

Aqua America reviews

3.2

62% would recommend to a friend

(159 total reviews)

Christopher H. Franklin

47% approve of CEO

37% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.5

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.6

Senior management

Aqua America has an employee rating of 3.2 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aqua America employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

159 reviews

4.0

Mar 19, 2011

Have learned a lot about the water company and procedures

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

I am able to work Monday - Friday with out having to work on week-ends and they never have mandatory overtime. Love the ability to do special projects and some time am able to travel to other states to visit with the customer face to face.

Cons

the area i work in is not fair when it comes to attendance. the supervisor comes in late and so it makes it hard to say something to others when the person that should be there on time does not. also those that work, they work harder and those that do not they let slide. really unfair in that respect. that includes promotions.

1.0

Feb 24, 2011

It was horribly

Senior representative

Recommend

CEO approval

Business Outlook

Pros

The pay that you recieve. That is it!

Cons

Management is very unprofessional and unfair. The management team is more worried about how their hair and nails and clothes look than doing there job. There is no consistancy what so ever, they do not treat you fair and they will try to retaliate againt you if you challenge them. These comments are pertaining to The Northern Call Center for AQUA America

4.0

Apr 6, 2009

Aqua America, a good middle of the career job

Operator

Recommend

CEO approval

Business Outlook

Pros

The company allows great company vehicles that we are allowed to take home. The company also has a benefit package that is outstanding including med, dental, and vision. There is a program for buying company stocks at whatever rate you would like. The company also give good dividends.

Cons

The problem with aqua is if you want extra money than you need an extra job. The goal of aqua is for everything to work the way it should and when it does you only receive 40 hours a week. It is their goal to keep work at a minimum. Another issue is in the smaller divisions job positons do not change frequently so if you want to advance you need to move and change divisions.

Viewing 157 - 159 of 159 Reviews

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Jobs at Aqua America

Facility Operator - Wastewater Utility

Facility Operator - Wastewater Utility