Please understand that this is not a 9-5 job. Flexible hours are sometimes mandatory to get work done, however sometimes they can work around your personal appointments as well. You will mentally take some of your work home at times as the cases can by intense. It's up to you to balance it with your personal life. This field requires patience as clients and their families have been through a lot and are not always receptive immediately.
Once in a while headquarters (out of town) makes new policies that slow down productivity, but that seems to have decreased over the time that I've been here. There are also willing to make changes to improve workflow.
There are health benefits (retirement plan, life insurance, dental, etc), however for the best benefits staff typically move onto other agencies (county). Being a non profit, Aspiranet is not able to match a portion of your own contribution towards retirement. As of this writing, you don't need a doctor's note if you are out less than 4 days.
Some of the monthly trainings takes hours that do not fit into full schedules without affecting timeliness and/or productivity. If and when the Agency requires staff to work more (events, long trainings), the agency should already understand that it will take more than an 8 hour day(overtime) to complete such tasks on top of a regular day's worth of tasks.