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      Asurion

      Engaged Employer

      Asurion reviews

      3.3

      51% would recommend to a friend

      (6,218 total reviews)
      avatar

      Guru Gowrappan

      45% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Asurion has an employee rating of 3.3 out of 5 stars, based on 6,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Jun 13, 2024

      A sales position only fit for FT

      In home expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Weekly mileage reimbursement (since you use your personal vehicle), sales commission, PT starts at $21/hr., some coaches are okay,

      Cons

      Sales, micromanagement, they take 50 miles off your last job because "you don't get paid to go home" yet the next major city around here is 50 mi give or take, they tell you to make a pitch yourself but then want you to do it their way, high expectations for backhanded comments, no coach in our market causing conflict between their expectations for their market and the expectations for GR market, making our customers feel uncomfortable after Asurion gave them the option for same day delivery or activation and making us try to convince the customer to go against what they want.

      avatar
      Asurion Response
      2y
      Thank you for your review. We appreciate your feedback and will be sure to share your concerns with our team.
      1.0
      Apr 20, 2024

      Blind Leading Blind, This place is Toxic.

      Coach
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay was decent and people were awesome.

      Cons

      toxic popularity contest culture, toxic leaders that are never on the same page, providing mixed information that can and will cost people jobs, selective corrective action and terminations, they just sweep it all under the rug unless your not in the in-crowd.

      avatar
      Asurion Response
      2y
      Thank you for your review. We appreciate your feedback and will be sure to share your concerns with our team.
      3.0
      Nov 4, 2023

      How the mighty have fallen

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to promote Relatively flexible schedule Leadership Development Can have bad customer satisfaction scores as long as sales numbers are at goal

      Cons

      Cares more about sales performance Operations Managers constantly threaten to fire you and your whole team over sales. Teams with good sales face no consequences for poor performance elsewhere Promoting beyond Supervisor impossible unless you have friends at higher levels or are a "Yes Man"

      avatar
      Asurion Response
      2y
      Thank you for leaving a review. We appreciate your feedback, as we are always looking to learn and grow at Asurion.
      Viewing 310 - 312 of 6,218 Reviews
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      ReviewsAsurion reviews

      Glassdoor has 6,447 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.