Asurion reviews

3.3

51% would recommend to a friend

(6,220 total reviews)
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Guru Gowrappan

42% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jul 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home, "flex" scheduling.

Cons

"flex" scheduling means you can "make your own schedule" but they really only let you work when you are needed, so it's pointless. The training was a complete mess, our trainer would repeatedly tell us the wrong things, and when my equipment stopped working I was forced to not work, but was promised pay still, they kept telling me "maybe" you'll get paid on a certain day. Over 10 people in my class alone ended up leaving because of how much of a mess this company is, and over 10 in another class that a friend was in. Next, My son got sick and couldn't attend daycare, so I was forced to watch him, I got fired for missing days due to my 1.5 year old son being sick. They don't care about employees or their wellbeing. While he was sick, they scheduled me for mandatory over time without my knowledge, stating it was "sent in an email" that you can only access on your virtual work desktop. Then, I found out I was fired because my trainer was repeatedly texting me on my day off saying she needs to speak with me "and it is urgent so we need to speak RIGHT NOW" then saying I was let go from the company because of the few days that I had missed. There's so much more that I can add but I feel this is the big cons of this job. Please consider every other possible option you have before considering this position.

1.0
Jun 15, 2021

New hires BEWARE

Recommend
CEO approval
Business Outlook

Pros

-work from home Aside from that i dont know what else.

Cons

-Everything -Pay is misleading -Schedule setup is misleading -This company should be investigated

Viewing 337 - 339 of 6,220 Reviews

Glassdoor has 6,449 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.