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Asurion

Engaged Employer

Asurion reviews

3.3

51% would recommend to a friend

(6,223 total reviews)
avatar

Guru Gowrappan

42% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Compensation and benefits

3.2

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

2.7

Senior management

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,223 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

6K reviews
2.0
Jan 30, 2017

Tech Support

Tech support representative
Recommend
CEO approval
Business Outlook

Pros

Pay is good. Coworkers are nice and helpful

Cons

Management is detached from employees there are many supervisors who are not educated with current tech issues. gossip filled environment.

3.0
Dec 16, 2016

Facade - Top TN place to work

Product manager
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. Great work challenges. Some teams actually function as teams to reward accomplishments but not true for all. Brown nosing pays off for certain. Great opportunity for fresh upstart careers. They considerably favor these employees.

Cons

Frequent unannounced layoffs and replacement, about 10% annually. Not just poor performers. I survived 7 "Reorgs" in five years. Very-very few retire from Asurion. Separation packages immensely favor directors & above. Not a place for experienced team members. You're better off rubbing elbows than using elbow grease. Getting your job done well to keep the business running isn't necessarily the best approach. Get out from behind the scenes and stay noticed or you'll be deselected. You'll know within two years if you're favored. VPs, directors were quite surprised when I informed them I was let go because I got things done behind the scenes via working relationships. Not all teams are rewarded or treated equally. Stay away from the "Retail" business if you're not in Sterling. Mobility is where it's at.

2.0
Nov 15, 2016

Tech support

Premier support technician
Recommend
CEO approval
Business Outlook

Pros

The only reasons I'm still here is because coworkers are great and I really like my supervisor but the job itself is painful

Cons

Hard work Too demanding Very stressful!! Honestly not worth the pay

Viewing 424 - 426 of 6,223 Reviews
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Glassdoor has 6,452 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.