Axos Bank reviews

3.1

55% would recommend to a friend

(761 total reviews)
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Gregory Garrabrants

58% approve of CEO

58% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

761 reviews
1.0
Jul 12, 2019
Recommend
CEO approval
Business Outlook

Pros

None none none none none

Cons

Unreasonable workloads and expectations yet managers are not held to the same standards, managers do not support you, managerial favoritism towards certain individuals which lead to unfair treatment or giving of preferential tasks and more leeway in attendance to certain employees... (the list goes on)

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Axos Bank Response
6y
Thank you for sharing your feedback. We’re sorry to hear your impressions of working at Axos and of our culture. Our culture is marked by self-governance, which relies on the internal resources of the individual. We emphasize personal enfranchisement and individual accountability. We hope you're able to find a better fit.
1.0
Mar 9, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Depending on your department, your managers will allow you to work remotely on certain days on occasion and allow a flexible schedule that meets your needs. 2. The mall is next door and conveniently, there is a bridge that allows easy access from the office plaza to the UTC mall for lunch breaks. 3. The bonuses are typically up to 20% of your salary, but there is a caveat: 50% of it becomes invested in Axos stock, which doesn't vest for a couple years. 4. IF you are young and fresh from college, this is great for networking with your colleagues. Axos loves to prey on the young and naive for their JBA program and all of you and your co-workers will bond over this!

Cons

Aside from how badly they have treated Covid... 1. Pay rates are below market rate. I think the managers or upper management allows this because they look at your total compensation as a whole even though it is your base salary that truly matters. 2. You are made to feel bad about taking vacation days, looked down upon when you leave the office on-time OR even take a lunch break on busy days. 3. NO way in hell will you be allowed to work fully remote or have a fixed hybrid schedule because the CEO doesn't trust anyone to be capable of getting their work done unless your managers are breathing behind your back! Literally. 4. Discretionary bonuses that happen twice a year roll out AFTER 3 months of that review period, so if you're trying to dip out after your supposed bonus comes along, you will be waiting an eternity. 5. Pay raises are laughable! Expect to get a raise for a couple cents up to two dollars. They are THAT stingy even if you reached your goals and received exemplary reviews and feedback from your manager. 6. Morale in general is very low. Company culture is toxic. 7. This bank cannot retain employees to save their lives. They are forced to hire people that do not have experience and the experienced staff who are training have to bear the brunt of it all. 8. If you are a support staff, expect to be treated with disrespect and for how low they are paying, it simply isn't worth it. 9. Managers are crazy stressed and normalize working 12+ hours. It's just awful and to top it off, they expect you (the underpaid employee) to match those same hours. 10. Copays for medical premiums are high. The cheapest is $55 from what I can remember. Previous companies, especially large ones, that I have worked for were always way less or will cover this entirely. They do offer HSA and the bank contributes $500 per year. This is on the lower range compared to what other large companies contribute. 11. Very little management support. They are just "too busy", probably due to the fact that they have to hop onto meetings every couple hours or so, which isn't very feasible if you really want to get any work done during the day. 12. Management is SO busy that they are willing to skip and overlook steps... make of that what you will.

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Axos Bank Response
4y
Yes, between our growing pains and the pandemic, our Team Members have felt the pressure to get all the needed work done. We are working to increase our staff, to eliminate any inefficiencies, and to reward our Team Members.
1.0
Sep 11, 2020

Doesn’t Care About Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get paid a lot (if you’re the CEO) - some have listed the two snacks in the break room as “pros”, if the only pros you can find are the two dry/stale snacks they give you, maybe reconsider?

Cons

I’ve worked here for quite some time hoping things will improve, but they never do. - 3 Covid positive cases in one week and still never closed the office; refuses to allow employees to work from home despite a pandemic - it is common knowledge here that junior level employees are severely underpaid, especially for having college degrees (they claim to pay competitively to market rates, it’s not true. do your research first) - false positive reviews on glassdoor (there are no “golf outings”, seriously?) - pay raises are minuscule, a few cents in many cases - bonuses are paid more in stock than cash, which only vests 1/3 every year; and are not commensurate to the amount of work being put in (do as little as possible and you’ll probably get more than the hard workers) - lack of diversity (or even an attempt at diversity); not to mention 0 programs in place for employee resources or wellness - CEO is still heavily involved in employee bonuses despite having 1000+ employees and not actually knowing them

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Axos Bank Response
5y
Thank you for taking the time to share your input. We consider all reviews on this forum to be authentic, and we take each and every one seriously. There's a lot to unpack in your review, and we'll try to address your main points. First, we try not to hide the fact that we have a unique, meritocratic culture at Axos. We push team members to operate outside of their comfort zones because that's where they learn and grow the most. Does that create a challenging environment? Sure. Does that foster excellence and drive success at the individual, team and organizational level? Absolutely. At a time when other banks are shuttering branches and reducing headcounts, Axos is on a hiring spree. We don't believe in furloughs or layoffs; we look to capitalize on opportunities in the marketplace and redeploy -- and retrain -- our team members accordingly. This formula allowed us to emerge stronger from the Great Recession, and we expect the same to be the case in the current economic downturn. Our pay packages are competitive and comprise a base salary plus twice-a-year, merit-based bonuses that are paid in a mix of cash and stock. Stock awards vest over three years and are intended to give team members a stake in the future of the company. Our CEO is very involved in leading this company to being the success it is and is yet going to be. Finally, we are committed to the principle of maintaining the safety and well-being of all our team members. Around two-thirds of our team members worked remotely during the pandemic. All of our office locations are in full compliance with all local public-health guidelines. We are genuinely sorry to hear your impressions, and hopefully you'll agree that this is not a generic response to your review. We encourage you to address your concerns with your manager.
Viewing 34 - 36 of 761 Reviews

Glassdoor has 816 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.