Axos Bank reviews

3.1

55% would recommend to a friend

(762 total reviews)
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Gregory Garrabrants

58% approve of CEO

58% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

762 reviews
1.0
Jan 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Not much, they have a nice coffee machine I guess.

Cons

The job description is a straight up lie. It said I would need C# experience and work with the .NET Framework and maybe a little bit of JavaScript. That sounds great right? It's all a lie. I never even get to touch any code while working here. The work was extremely mundane and repetitive. You really don't need a CS degree to do it, you actually don't need any college degree really. They use "Citizen Developer" tools to create bots, basically you'll be clicking and dragging circles and lines around to "make" a bot. I even asked, multiple times during the interview process, about how much coding and programming I would do here and the interviewer said "about 50% of your time will be spent developing". Again, that was a lie. I was very explicit about what I wanted and he misled me into thinking I could get that here. Also, it's not remote and I really don't understand why. All of the work I did could have been done from home. I go to the office just to talk to all my coworkers online anyways. All we did was have meetings over Teams. Why can't that be done from home? It would've made the work more barrable if I could've stayed home to do it rather than drive 30 mins every day to UTC. No one cared about wearing masks either. The company put the least amount of effort possible in order to "comply" with safety measures. They put thermometers by the doors for employees who don't want to wear a mask so they can check their temperature before going in. No one ever used them. They are also very picky about your work time if you are not salaried. If you clock out at 4:58, they wont count it as the full work day. The pay is poor too. Point is, if you're looking for a good CS job, don't come here. It will waste your time and lock you down a certain career path you probably don't want.

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Axos Bank Response
4y
We’re sorry to hear the role didn’t meet your expectations. It is important to us to clarify the responsibilities within the Junior Automation Developer job description. As a Junior Automation Developer, there is a ramp up to getting an understanding of the platform and creating solutions within it. We work to get individuals experience and practice to demonstrate within the fundamentals of the application before getting into the complexities of various solutions. Within the various complexities lies the computer programming referenced. The balance of tasks within the role varies from week to week. Some weeks individuals are spending more than 50% on a development type task, other weeks it is less than 50%. This is especially true early on, as there is training to be reviewed first. We have individuals demonstrate comprehension and execution in the application and our Software Delivery Life Cycle practices before we can move to the more complex items. As to the work environment of the position, we have provided your feedback to management. We highly encourage collaboration in all forms. Management has recognized that some of the best learning methods and communication strategies are accomplished working onsite. We take pride in investing in our employees’ training and career development. We follow CDC and state/county guidelines and comply with all applicable laws and regulations to ensure that in-office work happens safely.
3.0
Jan 12, 2022
Recommend
CEO approval
Business Outlook

Pros

- Their pay is decent, but still not competitive with other jobs in the market. - The gym inside the facilities is adequate, and the break rooms have a large fridge and coffee machine. - Parking is free and UTC is just a short walk across a bridge away. - Experience will look good on a resume. - Manager was flexible with showing up late/early to work. - Business Casual dress code is somewhat relaxed. - Allowed to listen to music while working alone.

Cons

- Axos is firm about wanting people in the office even with a pandemic ongoing. There was even a positive case on my floor, and while there were multiple of us in a meeting room with them for over an hour, we were told to come into work still the next day as "they wore a mask so you're fine". - Axos also utilizes ActivTrac to monitor employee efficiency, noting when your mouse has been inactive for over 2 minutes. - Cubicles in the center of the building have no real sunlight. - Supposedly, the turnover here is somewhere near 40%, and it seems that everyone I meet here had just started a few months to a year or two ago. - As a JBA, your workload can fluctuate a lot as sometimes you have the workload of a regular analyst and other times you have to fight for busy work. - There's not many days off during the year, with only federal bank holidays counting. In 2021, we weren't even given a Christmas or new years observed even though those days fell on a weekend. - Severe lack of training at the start. Manager introduced themselves and essentially had another analyst delegate busy work to me for the next month. - Low opportunities for promotions/raises; if you earn a promotion you basically take on the extra responsibilities but don't get paid the new rate until 6 months later. - The term Junior Banking Analyst seems to just be a way for them to justify paying us less than the regular Analysts and to mask it as a learning experience. - The rotational program is tough as it usually takes a month to get familiar and comfortable with your job, and by then you could only have 2-3 more months before you rotate to your next department.

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Axos Bank Response
4y
The JBA program is meant to provide accelerated opportunities for exposure and learning which is one of the highlights of the program. Analysts have the opportunity to do real meaningful work and are given more responsibility than is typical for entry-level roles. The program is designed for those who want the opportunity to dive in and learn through hands-on work and are exited to tackle new challenges. Most analysts complete 3-4 rotations within the scope of the program. The most successful analysts are those that take the initiative to engage themselves in additional projects to help drive automation and efficiencies and can thrive in our fast past environment.
1.0
Aug 3, 2020

Careless reaction to Covid-19

Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow in the short term

Cons

I’m not sure why the CEO is so insistent on everyone being at the office as the virus is getting worse. Maybe he thinks since we are underpaid overworked and treated like money making machines during the pandemic that we have no loyalty to work well from home. But we are loyal to our peers and our own personal growth and are hard workers and are more than capable of keeping performance levels high while working at home

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Axos Bank Response
5y
We appreciate that you took the time to share your input. The fact is that we're an essential business that has seen an enormous surge in business activity since the onset of the pandemic, and our executive management has taken decisive action to balance our responsibilities to all stakeholders: customers, shareholders, and employees. We're focused on getting -- and keeping -- team members employed to meet increased customer demand; on maintaining a healthy, safe work environment in full compliance with local health regulations; and on delivering value to our shareholders.
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