BNSF Railway reviews

2.9

36% would recommend to a friend

(2,422 total reviews)
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Kathryn Farmer

32% approve of CEO

38% positive business outlook

BNSF Railway has an employee rating of 2.9 out of 5 stars, based on 2,422 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BNSF Railway employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 18, 2014
Recommend
CEO approval
Business Outlook

Pros

It is a job, it provides good benefits, the pay is OK. Divide the number of hours you work, without having overtime, and you'll see that it is not as great as management says it is.

Cons

Where to begin... Management is not upfront with what it is truly like to be a trainmaster and how difficult it is to deal with their unions. There is absolutely no work/life balance. Management advertises that you'll work 3 days on, 3 days off but that never happens. You work at least 13 hrs or more every shift. You have to come on your days off to ops test train crews. You have to work "value-added days," which is basically working for free on your days off. Management does not care if you have to work straight for 30 days, without a single break. Management has unrealistic expectations of their employees. You are not an employee, you are a number, a tool to be used for any purpose until you break. Management and unions have an aggressive relationship to one another, they are constantly at odds. The unions has a lot of power and they are extremely difficult to work with and manage. I have had to work 24hr to 32hr shifts before and be so exhausted that I could barely drive home. Management does not care if you have to work those hours. BNSF advertises their generous salaries and people sign up because at face value, it is a good compensation package. However, once you divide your salary over the high amount of hours you work, BNSF does not pay that much because you will not receive overtime. About 90% of the people I worked with were either divorced, alcoholics and chain smokers. I honestly don't know how you can raise a family there. Most everybody that I met working there were just miserable people, they were bitter and angry and loved to hate their jobs. To save my marriage and my sanity I quit the job. BNSF traps you into staying with the company. Every time they move you (which can be often) they lock you in a contract to pay back the move, which is very expensive. They always recommend you to buy a house and they will buy it back from you when you move. They do that so you are trapped in whatever remote location they place you, where it is difficult to sell your house and you are forced to stay in. Management micromanage every aspect of your day and life. Managers have no problems being verbally abusive, shouting at you at the top of their lungs in front of your colleagues. It's common practice there. Everybody is so scared of making mistakes that they will blame anything on everyone possible so no blame is assigned to them. No one is willing to help you, it was difficult for them when they arrived and they'll make it a point for you to be given your share of difficulties for being new. It's just the culture. Every trainmaster I met had the same goal: to get out of operations quickly and go back to corporate. The positions at corporate are few and far in between and you are competing with thousands of trainmasters for the same position, who are trying to leave the field. The people that I see being a fit for BNSF are single, young, military background (culturally similar) and are not in a meaningful relationship. There is a joke that says that BNSF stands for: Better Not Start a Family. It is hard to have a social life when your days off are in the middle of the week in a somewhat remote location. I suppose that is why I saw so much divorce, high rate of alcoholism, and a lot of chain smoking in the job. It's how people tend to cope with the stress of the job.

2.0
Aug 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits (railroad retirement is great if you see yourself retiring with the company), developmental opportunities, opportunities for entry level employees to gain valuable experience, up-to-date technology, most people (peers, not leaders) are good to work with

Cons

Lack of flexibility, top-heavy, poor culture, very political, must relocate to be promoted, instability (they are trying to manage headcount through attrition, but you always feel a dark cloud looming) and no backfilling due to cost cutting measures given the business environment in the railroad industry

2.0
Dec 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, as well as benefits are better than I have had with previous employers. Work with a lot of good people. But that's also bases on location. Some locations coworkers aren't that great.

Cons

Work home life is boarder line non existent. When most of the country gets holidays off, you get penalized for taking same days off. They say they care about employees and veterans but the moment they are not making hand over fist in profits they will kick those same vets to the furlough curb WITH OUT hesitation. There are to many cons these days. Was a decent company but seem to be going down hill. At this point anybody with less than 10 years working for the company has a possibility of not making it to retirement. They are going to try to automate this career as quick as they possibly can. Basically driving down a dead end road it feels at this point.

Viewing 7 - 9 of 2,422 Reviews

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