BNSF Railway reviews

3.0

41% would recommend to a friend

(2,426 total reviews)
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Kathryn Farmer

39% approve of CEO

43% positive business outlook

BNSF Railway has an employee rating of 3.0 out of 5 stars, based on 2,426 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BNSF Railway employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 29, 2021
Recommend
CEO approval
Business Outlook

Pros

The tuition reimbursement program is top-notch. After 18 months with the company, you’re eligible to get tuition reimbursement for an undergraduate or graduate degree up to 1100 and 1300 per credit hour covered, respectively. Subject to VP approval. The 401k is also very good. After they cut the pension in 2018, they enhanced the 401k to include a core match of 3-5% depending on years of service and age. This is on top of a 75% match of your 6% contribution. So a total of 7.5% to 9.5% of your salary. The health and medical options are good. Pretty basic HDHP for exempt employees with good prescription coverage. The vision isn’t very good. The HSA has investment options that are pretty good but could be better (lower cost). FINALLY, after several years set their baseline vacation at 3 weeks for all employees (previously 2 weeks) which was very stingy.

Cons

The bonus is a farce that will rarely ever pay 100% of target because it’s not based on any measurable targets. Pay raises were frozen in 2021 which the CEO tried to justify by saying “there was no inflation”. After a year in which the company made record profits by making significant cuts to its workforce they would not even make a token increase to pay and the bonus paid out 80% of target. Almost zero incentive to work towards getting an “exceeds” or “far exceeds” performance review. These result in 5% and 10% being added to your annual bonus which after taxes ends up being about $500. There has been about 2 years of virtually no level 31-33 (manager, sr manager, and director) positions being posted internally in the TS department. Meaning zero opportunity for upward movement. No maternity/paternity benefit to speak of. Women must take disability leave. Men can take unpaid leave as required by the federal government after they have exhausted all of their vacation time. They will also prorate your bonus while you’re on maternity/paternity leave which probably saves the company a few thousand dollars a year and feels needlessly cheap. After working here for a big part of my life I realized I was being significantly underpaid compared to peers of mine. My loyalty and personal development was never rewarded with opportunity to prove I was capable of more.

1.0
Nov 1, 2017

Toxic work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Retirement benefits are a pro.

Cons

I'm a mid career professional and went to work at the corporate headquarters in Fort Worth as I thought it would be a great career opportunity with solid retirement. After the first month, I regretted my decision. The work environment at headquarters is the worst I have seen in my career. There is no team work at BNSF - it is about who can get ahead the fastest. And generally those that rise in the organization aren't high performers that contribute positively to the organization- they are the ones that actively seek opportunities to make others looks bad in order to make themselves look better. The performance management system supports this approach. Employees are not discussed in the leveling meetings for their accomplishments against their goals. Employees are graded based on politics. HR is also no help to employees or managers. They make inexcusable mistakes and are not held accountable, and use questions you may ask against you or the employee. Every day at BNSF you have to prepare to go into battle. The EVP and VPs will get up at staff meetings and say "this is the best company in the world to work for.." as if saying it over and over again will make it come true. BNSF spends millions of dollars a year on putting its salaried staff through People Leader Training and has for many years, but when the VPs and General Directors don't use the training or hold themselves of their direct reports accountable for ethics or their behavior, then no one else will. BNSF, and the railroad industry in general, are known for their bad leadership, lack of ethics, and culture. If you stay too long (more than five years), finding a job in another industry will be difficult. If you are a hard worker, that likes to win, and work in a team environment, BNSF is not for you.

1.0
Dec 4, 2015
Recommend
CEO approval
Business Outlook

Pros

If you're union, it is the sweetest gig around. I was salaried/exempt on the IT side and it was the worst job I have ever had in my entire life, in every way imaginable. The day I tendered my resignation was one of the happiest days of my life (no joke, I now celebrate that day every year). Quite frankly, it is one of the few companies left where the less time and money spent on education, the better. So if you are someone who is not really into school, than a union job at BNSF is the place for you. DO NOT work here unless you are represented by a union, you will get screwed otherwise.

Cons

If you hire on as a salaried/exempt employee, you might find yourself contemplating suicide within a year (I'm not even kidding, it is really that bad in some departments). As a salaried/exempt employee, you can expect poor medical/dental benefits, below market pay, promotions based on gender (women seem to get promoted and compensated, men seem to be passed over), endless nonproductive meetings and emails, and the most toxic and passive-aggressive political environment imaginable. Be VERY careful about getting trapped by a signing bonus; BNSF uses the signing bonus as an attempt to create 1-3 year indentured servitude contracts. Get any proffered bonus money rolled into your salary, but DO NOT take a signing bonus or you will be a wage slave for 1-3 years. Human Resources is your enemy at this company: Never let your guard down and don’t believe a word they tell you.

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