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      BT Group

      Engaged Employer

      BT Group reviews

      3.6

      68% would recommend to a friend

      (10,850 total reviews)
      avatar

      Allison Kirkby

      72% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      BT Group has an employee rating of 3.6 out of 5 stars, based on 10,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      11K reviews
      2.0
      May 14, 2016

      Company seems to be struggling with people internally, salaries and competing against the big US competition.

      Sales account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have good ideas and BT has potential with their offerings. Company has a good moral perspective and good core values.

      Cons

      Commission is tough to make. Poor execution on deployment, no raises, governance is out of control, too many processes in place and chiefs in the room at times. Potential is in the hands of executive management and UK vs US laws. Very poor training or new and existing employees. UK seems to be completely disconnected from US business - not on same page

      1.0
      Apr 26, 2016

      Telecom industry is changing and BT GS is slow to adopt.

      Head of sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand. Great innovator. Great colleagues around the globe.

      Cons

      Struggling to cope with investments done >10 years ago as competition is providing better service at much lower price. Very slow service delivery due to broken processes caused by global sourcing forced by BT Group. Resulting in constant reorganizations which is demotivating. Many people are working on auto-pilot till the company decides for them.

      2.0
      Feb 29, 2016

      Client Delivery Director

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Appropriately complex and challenging assignments

      Cons

      Overly bureaucratic with complex matrix organisation.

      Viewing 67 - 69 of 10,850 Reviews
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      Glassdoor has 11,832 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.