BambooHR reviews

3.6

66% would recommend to a friend

(774 total reviews)
avatar

Brad Rencher

83% approve of CEO

57% positive business outlook

BambooHR has an employee rating of 3.6 out of 5 stars, based on 774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BambooHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

774 reviews
3.0
Apr 8, 2025

Great people, Hard work

Recommend
CEO approval
Business Outlook

Pros

Colleagues, Remote work, Good benefits

Cons

No work life balance, Unrealistic metrics and goals set

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BambooHR Response
1y
Thank you for sharing your perspective as a former Support Hero. We're glad to have had you as part of our team. Your insights help us recognize areas where we can make improvements to provide an even better experience for both our team members and customers. If you have any suggestions or thoughts, we'd be interested in hearing them: hr@bamboohr.com.com. Thanks, Jonathan, Head of Legal and HR
3.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Good health benefits for 2025. PTO. Nice people.

Cons

Almost everyone is underpaid. I have heard there will be little to no promotions this year. There is a long drawn out political war that has been going on with a few executives. They keep hiring more executives, what are they thinking? Good people are starting to leave. I have heard from many people they don’t know what our goals are. No actual budget, WTF. This company when interviewing says the right things to get you in, then holds you back, no real growth. What happened to living our values?

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BambooHR Response
1y
Thank you for sharing your thoughts about your experiences at BambooHR. Your comments tell us there is some missing connective tissue between our overarching strategy and each team member, but fear not, there are some internal resources to learn more in this space! We have implemented cascading goals for every team member, tying what they do to a major company objective or measure of business health (search goals in Slite, and it should come up), and we're working right now on planning and budgets for 2025, but it is potentially the case that your leaders' budget rolls into their Executive's ownership and they have limited visibility - not sure! Furthermore, we review our total rewards benchmarks reguarly to ensure we're aligned to both market and industry standards. We suggest you use the upcoming eNPS survey to share specific ideas and recommendations to your leaders, and even better if you connect it to ways you believe our values could be lived authentically! That will help us continue to grow from good to great grounded in specific ways we can do better. Thanks, Anita, Head of HR
2.0
Oct 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Overly positive (became cringe after a while tho) Work from home policy is solid provided equipment (monitor computer etc.) Good training program for beginners

Cons

Only signed offer due to feeling lazy not wanting a real sales job and ended up leaving quick for something else Mind numbing training for anyone who's sold before Obviously not with any real sales killers Commission is laughable - highest earners aren't even breaking 150k base pay is criminal

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BambooHR Response
1y
Thank you for sharing your feedback regarding your experience in our Sales department. Your insights will help us identify areas for improvement and implement changes that enhance both our team's and our customers' experiences. Thank you again for your feedback and we wish you the best in your new adventure. Thanks, Anita, Head of HR
Viewing 160 - 162 of 774 Reviews

Glassdoor has 795 BambooHR reviews submitted anonymously by BambooHR employees. Read employee reviews and ratings on Glassdoor to decide if BambooHR is right for you.