BambooHR reviews

3.6

67% would recommend to a friend

(774 total reviews)
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Brad Rencher

85% approve of CEO

58% positive business outlook

BambooHR has an employee rating of 3.6 out of 5 stars, based on 774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BambooHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

774 reviews
2.0
Apr 22, 2024

Payroll Managers need review

Recommend
CEO approval
Business Outlook

Pros

BHR payroll is new and they are working diligently to improve their software for clients. Implemenation team complained enough that we finally got market increases so we aren't paid the bare minimum.

Cons

With the pay increases, the amount you received depended on your manager. Not everyone got the same percentage, and after researching this, it became clear that the raises weren't based on performance either. Instead, they were determined by the manager's perception of what their team deserved. This system is highly unfair because we don't have a say in who our managers are. The management team's policies are inconsistent, leaving most team members feeling like they are an afterthought. Taking vacations is challenging because you end up shouldering the workload of team members who are away. It would be straightforward to reassign clients away from Payroll Project Managers (PPMs) on leave, but instead, clients are handed over and added to another team member's workload to complete.

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BambooHR Response
2y
Thank you for taking the time to share your thoughts. We understand that compensation is an important factor for our team members, and we're sorry to hear that you feel dissatisfied with your total rewards and workload. We're glad to hear you're energized by the improvements we are making to Payroll for our customers - we agree, there is so much there to be excited about! We're committed to regularly reviewing our total rewards practices to ensure they remain consistent and aligned with market and industry standards, as well as a reinforcement of our mission and values. Your feedback is invaluable in helping us understand where we may fall short and how we can address these concerns moving forward, and if you're comfortable, we encourage you to connect with your Director directly on these concerns so they can better understand your perspective. Thank you again for sharing your feedback with us. If you have further thoughts, please don’t hesitate to reach out to your leadership team or hr@bamboohr.com. Your input helps us to continuously evolve and better support our team members. Thanks, Anita, Head of HR
4.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Training, Support, Management, Product Market Fit, Lead Flow.

Cons

Cheap on incentives/swag/food/etc.., low pay, low commission payout.

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BambooHR Response
2y
Thank you for taking the time to share your thoughts about your experience in our Sales department - we're happy to hear that overall, you've had a fantastic employee experience! We appreciate your honest feedback and are committed to continuous improvement, so if you have suggestions and would like to speak further, please don’t hesitate to reach out to your leadership team directly or hr@bamboohr.com. We look forward to achieving even greater successes together. Thanks, Anita, Head of HR
4.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of training and resources available.

Cons

Very high expectations to reach metrics with a very busy schedule.

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BambooHR Response
2y
Thank you for taking the time to share your experience within our Sales team. We're delighted to hear that overall, you had a positive journey with us, and we appreciate your thoughts on how we can improve and better support our Sales employees. We wish you all the best in your future endeavors! Thanks, Anita, Head of HR
Viewing 181 - 183 of 774 Reviews

Glassdoor has 795 BambooHR reviews submitted anonymously by BambooHR employees. Read employee reviews and ratings on Glassdoor to decide if BambooHR is right for you.