Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,205 total reviews)
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Daniel Heaf

56% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Oct 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits, discount, great products to choose from if they are in stock

Cons

Too many chiefs, not enough indians, very few hours to give staff, managers called out for entire district to hear on voice mail if sales goals for the day are not met even if you made sales plan but maybe you didn't make how many units goal or convert enough people from lookers to buyers based on a tracking system that is inaccurate. If you did make all these goals, did you make your stretch goal? How high is high is the mantra. I swear if I hear any more BS buzz words or made up company BS buzz words my head will explode. Very low stock levels.

1.0
Oct 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Gain a lot of knowledge about customer service and retail sales.

Cons

Stressful work environment to always make sale targets. High turnover of managers and associates so it's hard to work together because there are always new people who don't know what they are doing and are always in training. Higher management comes in the store periodically to mainly criticise everything that is wrong right after a floorset is completed. There is little room for moving up in the company because new managers are brought in from other companies, and so they don't know what they are doing and they rely on asking lower associates what to do - when it should be that lower associates that should be promoted.

2.0
Oct 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Products - Good Discount - Awesome Customers

Cons

Senior Mngmt. very disrespectful - no organization - every person in management tells you to do things in a different way and therefore they are never happy! Training is pretty non-existent. There are different rules for different people depending on whether you are buddies with the senior manager. An employee who is friends with the manager was allowed on more than one occasion to wear shorts (even on Christmas Eve) when it is against dress code - anyone else would be sent home. The coupons customers bring in are too confusing not only for the consumer but for employees as well - which ones can be combined, can you use on sale items, etc. ? Manger yelled at employee at the register and the CUSTOMER had to tell her to be respectful and give the new girl a chance.

Viewing 10975 - 10977 of 11,205 Reviews

Glassdoor has 11,710 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.