BeMobile reviews

4.2

79% would recommend to a friend

(130 total reviews)
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Brady Hansen

93% approve of CEO

75% positive business outlook

BeMobile has an employee rating of 4.2 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The BeMobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

130 reviews
5.0
Dec 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Great pay structure. Great support from leaders

Cons

Sometimes long hours but that is retail

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BeMobile Response
6y
Thank you for the kind review! Our goal is continuously improve and we are already working on new initiatives for 2020 to make BeMobile even better. Sincerely.
2.0
Nov 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Verizon Plans are half-off Good coworkers

Cons

You feel like upper management is constantly trying to siphon money out of your pockets. Half of your commissions are based on a hard line, meaning you either get it or you don't. The commissions are based on 1) accessories (gross per phone and tablet), 2) insurance (gross per phone and tablet), 3) new lines added, and 4) non-phone new lines (watches, tablets, etc). All of these seem reasonable individually, but the reality is that some people will simply be too stubborn to get insurance and accessories. This results in you constantly trying to figure out if you are taking a "bad sale" that could easily cost you upwards of $500/month. Breaking down the commission structure more: If you get 6K in gross sales, you get 5% of your gross profit. If you hit 12K, you get 10% of your gross profit. For other goals, you get 2.5% added on to that. Those goals are $70 dollars gross profit for every phone or tablet you get out, $45 in gross profit insurance for every phone or tablet, 15 new lines, and 20% of every phone sale should have a tablet, watch, etc. (non phone line paired with it). These add up to 10% possible. The dilemma that too many good sales reps fall into is getting close to all those commission goals. At the end of the month, you're asking yourself whether you should bring up a tablet promotion to a customer, because if they don't get accessories and insurance on it, you could fall below 2 of your thresholds. Now, 5% of 12K is $600 dollars that you would be taking out of your own pocket even though it seems like it would be beneficial to the company. Another example is someone who never gets insurance or accessories for the phone through the store. You could have a perfect pitch and do everything right, but still they refuse. You still have to sell them the phone and not only does BeMobile make money off the phone that you just sold, but they get to keep more of your money because you fell below the your thresholds. Their response would be, "You just need to sell better," which is a joke because roughly 1 in 3 are make accessories, 1 in 3 make insurance, 1 in 5 make non-phone activated lines, and 1 in 5 make new line activations (phone and tablets). So it looks like the problems is they don't train well enough or they have unrealistic expectations. Oh but wait, the benefits they give you are a Dave Ramsey course to help your finances.....that you won't be getting. Last, but not least promotions. Salaries are very transparent. You can find out what anyone is making. Becoming a store leader often means more hours for a minimum pay increase, which actually means less per hour than sales reps. It's sad, but when I thought about how much I'd make as a store leader for the work I would put in, I was immediately turned off.

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BeMobile Response
6y
Thank you for your review and opinions shared. Unfortunately some of your data is not accurate. Yes, our Sales Partner pay plans contain commission opportunities based on what is sold because selling is a primary role of the position. Our average earnings per hour for Sales Partners annually has increased each of the past 4 years to currently $19.15/hr in 2019. In addition, we do monitor goal attainment and provide training regularly throughout the year to help our staff hit their targets. The percentages you state in your review are inaccurate and are heavily understated. This average earnings also includes many accelerated employees earning well over $20/hr. This pay per hour does not happen overnight but rather with training and diligence to meeting goals. New hires can accelerate to this pay level often in 2-3 months of employment. Ultimately selling earns employees money and maximizing paychecks is a win-win for employee and BeMobile. Our Store Leader pay plans have also seen positive additions in 2019 with changes to reward tenure and productivity. Our benefits option of SmartDollar is a great resource for any person who is seeking to learn more about financial planning and budgeting. This benefit was introduced after our owner challenged himself and his family to be more aware of household finances and that is why the program is paid for by BeMobile. Leadership is looking to coach and guide all employees to enjoy every position in the company and I encourage you to use all resources to find the success you want. Sincerely.
5.0
Nov 20, 2019

Great Place!

Recommend
CEO approval
Business Outlook

Pros

Fast paced. Great culture.

Cons

It's retail after all.

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BeMobile Response
6y
Thank you for the very nice review and for your tenure with BeMobile. Your expertise and feedback help us to continually evolve as we strive to get better in all the things we do. Sincerely.
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Glassdoor has 132 BeMobile reviews submitted anonymously by BeMobile employees. Read employee reviews and ratings on Glassdoor to decide if BeMobile is right for you.