Benihana reviews

3.0

26% would recommend to a friend

(839 total reviews)

Thomas Baldwin

28% approve of CEO

22% positive business outlook

Benihana has an employee rating of 3.0 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Benihana employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

839 reviews
1.0
Mar 6, 2016

not so great

Recommend
CEO approval
Business Outlook

Pros

3 hour breaks very little work to do as a server

Cons

high turn over rate cheap owner 'only one beverage station just imagine a busy night ! owner does not care about you very rude management

2.0
Feb 27, 2015
Recommend
CEO approval
Business Outlook

Pros

co-workers, 50% discount, good food, small menu (only 7 pages)

Cons

unprofessional management, tip policy, inconsistent business, lack of training, hiring inexperienced staff

1.0
Oct 13, 2018

General Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There nothing good to say about Benihana right now other than STAY AWAY and if you don’t you will quickly understand.

Cons

Very little training, toxic and hostile work environment. Upper management has no plan on how to fix the very serious problems with the operation, they continually take more reservations than they can handle, are always short of chefs at every location with no plan on how to recruit future chefs, then if they do get a candidate they have no plan on how to train them. A lot of turnover in management especially at the GM position. GM receives very little training my experience was 2 weeks and came not prepared. This is because the GM position leaves the company quickly once they have experienced the Toxic Benihana culture.

Viewing 16 - 18 of 839 Reviews

Glassdoor has 852 Benihana reviews submitted anonymously by Benihana employees. Read employee reviews and ratings on Glassdoor to decide if Benihana is right for you.