Benihana reviews

3.0

26% would recommend to a friend

(840 total reviews)

Thomas Baldwin

28% approve of CEO

22% positive business outlook

Benihana has an employee rating of 3.0 out of 5 stars, based on 840 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Benihana employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

840 reviews
2.0
Jan 13, 2017

Lost honor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Once a multicultural Mecca for quality food and entertainment honoring traditional Japanese influences. Very popular chain with much opportunity to make money.

Cons

No more corporate integrity or employee welfare. Cutting way too many corners to maintain quality food and service.

2.0
Jul 17, 2016

Poor management

Recommend
CEO approval
Business Outlook

Pros

work environment, new culture, different concept restaurant, friendly co-workers

Cons

poor management. corporate should stop bother management team. Poor support from corporate. all they are looking for 'number' which cause poor condition in human resource and quality of service and food.

4.0
Jun 13, 2016

Benihana

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Discounted meals. -Free lunch (break hour) -Management

Cons

-Too much favoring goes on for the chefs which customers do not know about. Servers don't walk out with what they would given the same amount of sales at another restaurant. Tips aren't shared from chef to server but unfortunately 9% goes from the server to the chef.

Viewing 19 - 21 of 840 Reviews

Glassdoor has 853 Benihana reviews submitted anonymously by Benihana employees. Read employee reviews and ratings on Glassdoor to decide if Benihana is right for you.