Best Buy reviews

Management tries to cram deliveries in the most nonsensical way possible because unless my store is different, our manager didn’t actually do the job so he doesn’t understand it. You’re reliable for all the maintenance of the truck when you usually have a full day worth of stuff and when you’re done just want to get home already. Not too long ago my truck broke down on me, I had no oil and was told to keep driving until I told him it was smoking and then I had to call the tow truck. Afterwards I was told to keep trying to do deliveries even though we had no extra truck and we had 2 fridges to send out. Management has no idea what they’re doing. Warehouse is also a mess too at least around holidays, so many damaged merchandise that you cant always see. Customers will also be jerks about the most minor of problems, if that thing isnt spotless and they live in a suburb or city be ready to deal with a spoiled brat and have to play customer service. Also, you’re not alone during the job so if you’re unlikely like me you get a 3rd party hire who does drugs and constantly complains about the most minor of things all day. Management is downplaying this job and its issues tremendously which is why turnover is so high, training on a computer shows you literally nothing of the actual job

Vertical Movement is based on open position and can often be based heavily on favoritism of upper management. Very little accountability on performance for team members. Going above and beyond can sometimes have little reward.