Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 71 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 51 reviews)); "The work life balance is great!" ((in 24 reviews)); "Good benefits, the on" ((in 23 reviews)); "Unlimited PTO (If your able to actually use it)" ((in 21 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Now they just announced layoffs and decimated several teams." ((in 14 reviews)); "In three years I had 9 different managers." ((in 10 reviews)); "No training except on the job and everyone is busy so it's hard to get time." ((in 7 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "The leadership's unwillingness to address this toxic behavior left many team members feeling demoralized and undervalued." ((in 5 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

402 reviews

3.0

Jun 18, 2019

Mediocrity abound

Dev

Recommend

CEO approval

Business Outlook

Pros

- Good benefits. Industry average 401k match, decent healthcare coverage, unlimited but closely monitored PTO - Good work / life balance. For the most part you will be able to balance your life with work loads. - Good comp. I'd say it was slightly higher than industry average. I wouldn't go by various compensation tools Billtrust uses. If you are hardworking, skilled, and with plenty of relative experience, you are worth as much much as someone is willing to pay you.

Cons

- Location (by the airport). It's in the only part of town where nobody lives, and you have to deal with I-70. - "Don't rock the boat" complex. You have a good idea? Great, keep it yourself. - No career growth opportunities. If you are looking to grow in Denver location, look elsewhere. - Headquarters vs us mentality all over the place. HQ is restricting and highly regulating what happens in Denver. It's understandable in my opinion given that all decisions are made in HQ, but management should be honest with employees in Denver about the HQ-Denver relations. - Disconnect and lack of trust between executives and management. You will often find yourself wondering if your manager is in tune with executives.

Billtrust Response

5y

Thank you for taking the time to provide feedback. Our managers are critical to the preservation of our values and success of our business so I am disappointed to learn of your experience. We maintain several communication channels where employees can provide feedback and an open door policy across the organization. We seek feedback and take it seriously. I agree that leadership is very important, if you have more feedback you would like to share please email gdfeedback@billtrust.com or contact me directly. -Steve Pinado, President

4.0

Jun 2, 2019

Good culture

Account development representative

Recommend

CEO approval

Business Outlook

Pros

A great company culture that really sticks to their values and wants employees to be happy. Nice company to transition to from graduation. Open PTO which is nice, but sometimes annoying because you don't have a set number of days, so sometimes you aren't sure how much you should take.

Cons

Pre IPO software company so things are constantly changing, which can be frustrating at times. One more thing specific to the ADR role is there isn't a defined path or goals of what you need to do to make it to the next level. This is something however that they are working on.

5.0

May 30, 2019

Sky's the limit

Marketing

Recommend

CEO approval

Business Outlook

Pros

We're quickly becoming a world-class marketing organization, large in part due to our new head of marketing's leadership. We have a team stacked with highly productive A-players who collaborate with sales and other departments, and most importantly, drive measurable impact for our business. There are no egos on the team, and everyone is supportive of one another. I love coming to work each day, and I'm thankful for the opportunity to work with such talented, driven colleagues (both in and out of marketing!).

Cons

We're successfully moving at a rapid pace today, but like any fast growing company, there are a lot of initiatives and ideas. It's important that we continue to evaluate (and re-evaluate) prioritization and ensure alignment across the organization.

Viewing 304 - 306 of 402 Reviews

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