Billtrust reviews

3.5

60% would recommend to a friend

(403 total reviews)
avatar

Grant Halloran

70% approve of CEO

52% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

403 reviews
1.0
Jul 25, 2025

Still getting its act together

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some good people.

Cons

CMO is a bit of a nightmare. I believe she lied to my employees and claimed that I was the one who lied. Lots of turnover, Lacking stability. Sacrificed quality for quantity and speed.

2.0
Apr 29, 2025

Toxic management

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, talented hard working co-workers, interesting evolving AR solutions

Cons

New leadership is incredibly toxic and has no problem with bullying and micromanaging aka quiet firing. To be fair not every department is like this. There are some really great people but I had to leave because I could no longer continue to endure the constant daily criticism, negativity and bullying behavior I experienced. It took a toll on me. I got to the point where I definitely felt pushed out. It’s what happens when you are purposely excluded from conversations and only find out things through conversations with others. I refused to work 24/7. I didn’t get paid nearly enough to be expected to answer slack and teams chats at all hours of the night and then be given attitude the next day for not responding. There was nothing critical that couldn’t wait until the next morning. After leaving I needed some time to recover before I felt like I could move on to something new. My experience definitely left a few battle scars but leaving was the best decision for me. I had to prioritize my own well being.

1.0
Mar 7, 2025

No room for growth, focused on offshoring

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I do not have any.

Cons

There is no room for growth, no desire to keep talent. They are consistently firing Americans to hire internationally. Avoid if you are in North America.

Viewing 61 - 63 of 403 Reviews

Glassdoor has 436 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.