Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Billtrust

      Engaged Employer

      Billtrust reviews

      3.5

      61% would recommend to a friend

      (402 total reviews)
      avatar

      Grant Halloran

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      402 reviews
      3.0
      Jun 18, 2019

      Mediocrity abound

      Dev
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good benefits. Industry average 401k match, decent healthcare coverage, unlimited but closely monitored PTO - Good work / life balance. For the most part you will be able to balance your life with work loads. - Good comp. I'd say it was slightly higher than industry average. I wouldn't go by various compensation tools Billtrust uses. If you are hardworking, skilled, and with plenty of relative experience, you are worth as much much as someone is willing to pay you.

      Cons

      - Location (by the airport). It's in the only part of town where nobody lives, and you have to deal with I-70. - "Don't rock the boat" complex. You have a good idea? Great, keep it yourself. - No career growth opportunities. If you are looking to grow in Denver location, look elsewhere. - Headquarters vs us mentality all over the place. HQ is restricting and highly regulating what happens in Denver. It's understandable in my opinion given that all decisions are made in HQ, but management should be honest with employees in Denver about the HQ-Denver relations. - Disconnect and lack of trust between executives and management. You will often find yourself wondering if your manager is in tune with executives.

      avatar
      Billtrust Response
      5y
      Thank you for taking the time to provide feedback. Our managers are critical to the preservation of our values and success of our business so I am disappointed to learn of your experience. We maintain several communication channels where employees can provide feedback and an open door policy across the organization. We seek feedback and take it seriously. I agree that leadership is very important, if you have more feedback you would like to share please email gdfeedback@billtrust.com or contact me directly. -Steve Pinado, President
      5.0
      May 30, 2019

      Sky's the limit

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      We're quickly becoming a world-class marketing organization, large in part due to our new head of marketing's leadership. We have a team stacked with highly productive A-players who collaborate with sales and other departments, and most importantly, drive measurable impact for our business. There are no egos on the team, and everyone is supportive of one another. I love coming to work each day, and I'm thankful for the opportunity to work with such talented, driven colleagues (both in and out of marketing!).

      Cons

      We're successfully moving at a rapid pace today, but like any fast growing company, there are a lot of initiatives and ideas. It's important that we continue to evaluate (and re-evaluate) prioritization and ensure alignment across the organization.

      2.0
      Dec 27, 2017

      Bunch of Liars

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bring in snacks and fruits

      Cons

      expected to take work home every night and work while you are on vacation they lie to their Clients and their employees

      avatar
      Billtrust Response
      8y
      Thank you for sharing your feedback. As a company that values our reputation as an employer of choice, these comments are disappointing to hear. We truly do believe we have built a family first mentality culture at Billtrust, and encourage everyone to foster a healthy work/life balance. We do expect employees to maintain a high level of professionalism that includes consistently meeting commitments to customers and co-workers, but by no means expect employees to feel overwhelmed by work to the extent you are describing. Additionally, and perhaps more importantly, , we take any claim of mistreatment of employees very seriously. Since this is the first I am hearing of such claims, I would like to investigate the mistreatment you are referencing. I would encourage you to reach out to me directly, and confidentially, so I can understand the situation in more detail. ~Jeanne O'Connor, SVP Human Resources
      Viewing 94 - 96 of 402 Reviews
      Related searches: Billtrust jobs | Billtrust salaries | Billtrust benefits | Billtrust interviews
      ReviewsBilltrust reviews

      Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.