Does Biltmore Estate pay their employees well?

According to anonymously submitted Glassdoor reviews, Biltmore Estate employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Biltmore Estate. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Biltmore Estate?

77% of Biltmore Estate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Biltmore Estate 3.4 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Biltmore Estate?

Retail Sales Associate (12) , Server (12) , Manager (7) , Customer Service Representative (6) , Supervisor (6) , Winery Associate (6) , Cook (5) , Host (5) , Intern (5) , Server/Waiter (5) , Wine Server (5) , Crew Leader (4) , Security Officer (4) , Wine Associate (4) , Administrative Assistant (3)

What are the pros of working at Biltmore Estate according to real employee reviews?

"family owned and run which is a plus and minus... great benefits" ((in 32 reviews)); "Great people to work with" ((in 25 reviews)); "Great coworkers and a supported environment." ((in 24 reviews)); "I absolutely love the history of the Vanderbilt family and it's such a beautiful place to work and drive through every day." ((in 24 reviews)); "Employees are nice." ((in 10 reviews))

What are the cons of working at Biltmore Estate according to real employee reviews?

"I don't enjoy working nights and the low pay makes it impossible to live in Asheville." ((in 36 reviews)); "Management is awful and wasteful" ((in 23 reviews)); "Managers are always struggling to keep up with needs and demands, makes everyone beneath them feel like they are in a constant crisis." ((in 10 reviews)); "Upper Management is cut throat and they seem out one up each which trickles down to the staff." ((in 10 reviews)); "Long hours and sometimes hectic" ((in 10 reviews))

What are employees saying about Biltmore Estate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Biltmore Estate layoffs and their outlook for job security at Biltmore Estate in 2026.

What are the top reviewed Biltmore Estate locations?

Asheville , Biltmore Forest , Barrington , Charlottesville , Arden , Weaverville , Charlotte , Boulder , Cape Coral , Lookout Mountain , Lords Valley , Holland , Coral Gables , Belleair , West Asheville , Biltmore

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Biltmore Estate

Biltmore Estate reviews

3.9

77% would recommend to a friend

(343 total reviews)

Bill Cecil Jr.

85% approve of CEO

70% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.7

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

3.4

Work/Life balance

Biltmore Estate has an employee rating of 3.9 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Biltmore Estate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

343 reviews

2.0

Feb 22, 2015

The management are sleazy AND generally incompetent.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Healthcare, a largely disregarded but sufficient focus on recycling and composting.

Cons

Having a lot of bosses, being unable to fire someone because it is so corporate, being unable to afford or train competent staff.

2.0

Feb 19, 2025

Do not work for Biltmore.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Your direct managers pretend to care about you and are nice enough.

Cons

Biltmore puts a lot of effort into seeming like a good company. Even prior to Hurricane Helene when I know for a fact the company was doing very well, wages are at the absolute bottom of the market and no matter how hard you fight they will not improve. Managers who fight for their staff are punished and pushed out. Raises are banned company wide and there is no cost of living adjustment. If you work for Biltmore YOU WILL EARN LESS YEAR ON YEAR this is company policy and exceptions are not made. Following Hurricane Helene THANK GOD I WAS HOURLY as all salaried employees are working 60+ hour weeks. As an hourly employee they furloughed me with very little communication until eliminating my position. Now I find out they "don't do reference letters". Do not work for Biltmore. You mean nothing to them and they will fight tooth and nail to give you as little as possible.

2.0

May 26, 2024

Micro-managing and corporate greed at it's most extravagant

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Discount of 40% retail items, food, and huge discount for lodging onsite. Some locally made products and from our crafters can be found.

Cons

Micro-managing Selling "junk" from overseas Exploiting workers on the estate and overseas

Viewing 19 - 21 of 343 Reviews

Jobs at Biltmore Estate

Village Hotel Front Desk Agent - Flex

Inn Front Desk Agent - Full Time

Inn Overnight Cleaner - Full Time

Stable Café Dishwasher - Full Time

Village Hotel Housekeeper - Flex