3.0
Nov 24, 2008
Mixed Review - Some good and Some Not So Good
Former employee
Toledo, OH
Recommend
CEO approval
Business Outlook
Pros
Benefits were above averaget; Good working environment; Satisfactory pay; Buckeye worked hard to be provide the best customer service to the local communit and in the cable industry in general.
Cons
Pay was satisfactory because management addressed issues of low pay over the past 2 years; but it could still use some improvement. Reorganization was very stressful, and was not managed well. Through the reorg, TSR's were required to start taking video calls and information calls, rather than just the internet calls we were hired to take. There was a lot of pressure to increase job knowledge and answer phone calls. Customers are treated better than employees, for the most part.