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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (806 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      806 reviews

      Reviews about "Management"

      Return to all reviews
      4.0
      Mar 29, 2024

      Great company to work for

      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - international teams - great technical space - lots of opportunity to learn and grow - superb office and workspace - challenging tasks - good salary and benefits

      Cons

      - sometimes you can feel the extra influence of vertical management - teams are not incentivized enough for innovation and adopting new technologies - flow of decision taking/making can be cumbersome

      2.0
      Mar 27, 2024

      Great start, poor ending

      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing team opening the office, comparably good remuneration package, self-learning opportunities

      Cons

      Micromanagement. The main office manager is afraid of competition promoting only those people who will praise him unconditionally and wont express any opinion different from his own. Development within the company is limited, it's way easier to get hired for higher role externally than internally, unless you are good friend or drinking partner of the CSM. Most of TL's have 0 knowledge about hospitality business and e-commerce, guidelines and product itself making them useless and incapable to support agents in the team. Management knows how to make beautiful promises but fails to keep them.

      4.0
      Mar 16, 2024

      It is a great workplace to be a part of.

      Digital marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, a great work environment, friendly colleagues, and supportive management (depending on the department).

      Cons

      There are delays in decision-making and various obstacles preventing work progress.

      avatar
      Booking.com Response
      2y
      Hi, thank you for your review. We are happy to see that you enjoy your job as a Digital Marketing Specialist. Your feedback regarding our internal structure and advice to the management is appreciated as well. Teamwork and succeeding together is an essential value at Booking.com, and we believe that involving your co-workers is critical for the success of every project. While this may sometimes lead to slowing down progress due to shifting priorities, we believe quality is more important than speed. We value the diverse perspective of our teams, and we know that teamwork has defined our success throughout the years. We encourage you to contact your manager to discuss this matter further and identify ways to optimize ease of work. Thank you again for sharing this with us and we hope you will continue to enjoy working here. The Booking.com team
      Viewing 55 - 57 of 806 Reviews
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