Boots reviews

3.5

58% would recommend to a friend

(8,463 total reviews)
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Sebastian James

57% approve of CEO

41% positive business outlook

Boots has an employee rating of 3.5 out of 5 stars, based on 8,463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Sep 21, 2014
Recommend
CEO approval
Business Outlook

Pros

I really liked that the management were always there for you as an individual and were always helping you improve and learn by giving you regular feedback. I felt that in the last two years I have really developed for example my social skills and my attitude to criticism and knock backs for example if a customer was not satisfied with a product or not interested what you were trying to sell. I felt that they were always trying to improve levels of communication and improve the team. We would often have staff meetings in order to discuss the year and would is well and what isn't.

Cons

Quite a few of my colleagues have found it difficult to get permanent contracts or more hours but the store would hire more people instead of offering more hours to staff, which some would be rather annoyed about.

1.0
Sep 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Good place to meet people and make friends, good discount, free products and samples, great way to further understand retail and the way boots operates. Office culture is very much dependent on hierarchy and people will listen to your ideas more if were you at a higher level in the organisation.

Cons

Pay is very low for what category assistants do, they run promotional planners, pricing, distribution, product set ups, supplier management and relations but only get £15k per year which is just no enough in this day and age. Training was pretty much useless and quite generic to all CAs regardless of what category you look after. The hierarchy system in my opinion is very outdated and terrible. doesn't serve great to motivate lowest level staff. There are 7 levels in the organisation - level 7 being the lowest. Naturally people in the organisation will be less inclined to new ideas coming from level 7s. You can be lucky with your line manager wanting to progress you as quick as possible however from my experience most line managers will want to keep you in your position for 2 years minimum. When this is the case most CAs will want to progress which results in high competition internally and you will get a lot of CAs not wanting to help or pretty much try to slow your progress down and jump on any opportunity to outperform you so you need to fight for what you want pretty much.

3.0
Sep 13, 2014

Good company

Recommend
CEO approval
Business Outlook

Pros

I like how you are your own manager.

Cons

It can be difficult to get your bonuses

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Boots Response
10y
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Glassdoor has 9,440 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.