Boots reviews

3.5

58% would recommend to a friend

(8,463 total reviews)
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Sebastian James

57% approve of CEO

41% positive business outlook

Boots has an employee rating of 3.5 out of 5 stars, based on 8,463 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

The work life balance was good, chance for promotions to hard workers, good benefits and perks, especially in discounts and free products occasionally given out.

Cons

Starting to be a little more micro-managed which is never a good thing, the pay is sub-par and should be better. The software is horribly outdated.

2.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

I was given the opportunity to undertake workplace training with the company, to become Assistant Manager. I was given opportunity to work on several departments increasing my knowledge quickly. The team I worked with were brilliant and made me feel very welcome, esspecially as I had just moved to a new city. Over my time I had 2 direct managers, one really knew how to manage and work with a team setting objective and goals, as a result I felt motivated and adequately challenged in my role. The reason I was drawn to this job was for the customer interactions and being able to provide this to the best of my ability.

Cons

Due to the retail nature there was a 2 month period over Christmas where no holiday was permitted, to me this seemed a little excessive. I was oftered training to develop after only 3 months with the company, however I was told I was able to start Jan, then told this was full so would be April. April came and having asked for any updates regularly nothing was forthcoming, eventally told late May (almost 2 months after it was due to start) it would be starting in July, not further details given until late June, days before due to start. Over my time with the company I had 2 direct managers, one of whom I felt didnt display very good team leadership, I was often left feeling I was doing badly and very unmotivated as the quantity of tasks delegated without support was not reasonable. Due to regular cutbacks staffing got tighter and tigher meaning every day was a real challenge. I began to feel very much that just the basis were being done and the customer was suffering. The store looked messy and unloved. I felt very taken advantage of, as I has shown interest in development and was told I could train as assistant manager there was an expactation for me to constantly do overtime with do reward (time/pay), while I accepted as an assistant manager this would be the case I was not yet undertaking training and wasnt carrying out any roles related.

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Glassdoor has 9,440 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.