Does Boots pay their employees well?

According to anonymously submitted Glassdoor reviews, Boots employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Boots. This rating has been stable over the past 12 months.

How satisfied are employees working at Boots?

58% of Boots employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Boots 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Boots?

Customer Assistant (1097) , Customer Advisor (954) , Sales Assistant (408) , Pharmacist (377) , Sales Associate (254) , Pharmacy Dispenser (229) , Customer Service (228) , Pharmacy Advisor (227) , Assistant Manager (137) , Customer Service Representative (133) , Beauty Advisor (110) , Pharmacy Assistant (110) , Beauty Specialist (107) , Retail Assistant (97) , Store Manager (96)

What are the pros of working at Boots according to real employee reviews?

"The pay was good for someone my age (£10 per hour) and we also got free makeup" ((in 792 reviews)); "The staff were friendly and you got to engage and have nice chats with the customers" ((in 547 reviews)); "Nice colleagues that help when you first join but there isnt much support in terms of training from the company" ((in 459 reviews)); "The people I work with are all nice people and generally enjoyable to work alongside." ((in 438 reviews)); "Very helpful when starting and training was good." ((in 236 reviews))

What are the cons of working at Boots according to real employee reviews?

"Poor management; timetabled me too many hours and didnt listen when i told them." ((in 732 reviews)); "Managers are rude and shout at staff on shop floor for just stating the availability that was agreed in interview" ((in 349 reviews)); "Long hours and not enough resource especially for dispensing of carehomes" ((in 289 reviews)); "Rude customers and long hours" ((in 87 reviews)); "No work life balance for employees" ((in 65 reviews))

What are the top reviewed Boots locations?

New York , Chicago , Washington , Los Angeles , San Diego , Denver , Boston , Fountain Hills , Scottsdale , Houston , San Antonio , Honolulu , Minneapolis , Bakersfield , Riverside , Elk Grove , Dublin , San Francisco , New London , Parker , Bellingham , Seattle , Portland , Boca Raton , Miami , West Palm Beach , Tampa , Plainville , North Charleston , Tukwila

Boots reviews

3.5

58% would recommend to a friend

(8,461 total reviews)

Sebastian James

57% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Boots has an employee rating of 3.5 out of 5 stars, based on 8,461 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Sep 2, 2014

Mostly depends on the area of the company you work in

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

General staff are nice, friendly and good to work with, pay is above minimum wage, which is less common than you'd think and the staff discount and holiday allowance are nice too.

Cons

on tills the only downside really is the odd unpleaseant customer, but that kinda comes with the territory to be fair. on ops, however, its a different story, managers suddenly become laden with hypocrisy and seem to look for any excuse to say you arent good enough, seemingly no matter what you do or how hard you work. to sum, tills good, ops very bad.

3.0

Sep 1, 2014

Fun, Friendly if a bit unorganised.

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

The training is very good and the atmosphere in the store is great the staff i work with are usually happy and cheery and exceptional at customer service. Management are approachable and friendly and they do well to assess the targets, sales of the store. The rate of pay is excellent in comparison to similar roles and as a customer assistant i do a lot more than simply serve customers (which i personally see as a positive as i hope to carry on a career as a manager in retail so i see this as preparation for a future career path)

Cons

In my case i have often gone unpaid and have been given little to no opportunities to do extra duties and expand my career with the company. As part time staff i sometimes feel i receive little recognition compared to full time staff and often feel like a 'weekend boy' despite the massive hours and contributions i have made to the store in the past. I have asked for a transfer to a more local store for 12 months now and little has been done and i am currently awaiting compensation for lock ups and extra duties. The store is often understaffed at a weekend to save money which means i go above and beyond my duties which is often under appreciated.

4.0

Aug 26, 2014

Great atmosphere, positive vibe, questionable pay vs. expectations

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

If you enjoy helping people then the vibe is great, customers are usually on board, people attracted to the position (colleagues) are typically good people. Lots of tasks and variety in jobs undertaken. Decent enough progression prospects.

Cons

As with all retail the slightly above minimum wage sometimes isn't enough for the extra duties, extra hours or the customers you have to deal with.

Viewing 8317 - 8319 of 8,461 Reviews

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Boots

Boots reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Mostly depends on the area of the company you work in

Fun, Friendly if a bit unorganised.

Great atmosphere, positive vibe, questionable pay vs. expectations

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