Boots reviews

3.5

57% would recommend to a friend

(8,462 total reviews)
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Sebastian James

57% approve of CEO

42% positive business outlook

Boots has an employee rating of 3.5 out of 5 stars, based on 8,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Very supportive company, I started as a customer assistant and within two years I have trained up to a healthcare advisor and now a dispenser and will go on to pharmacy technician and further.

Cons

The only things I can think are that because the company is so big it feels like you are just a figure not a person and the pay isn't great, other pharmacies pay much better for the same job. Also, the bonus wasn't good this year.

1.0
Aug 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Good rate of pay for the old time boots staff on the old contract, i like the job i do, friendly co-workers, good discount deals on the run up for Christmas

Cons

canteen , toilets are so unclean it sickens me i must work here, the place is being run to the grown just to save on money, the performance rates are more impotent than the people who work for them, you are treated better in a prison.

4.0
Aug 13, 2014

Customer assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

e-learning is good; free staff uniform; staff discount

Cons

uniform can be too hot in a store without air-conditioning especially if you're putting out new stock. Lots of emphasis by management on 'feel good moments' submitted by customers. Problem is the surveys are randomly issued, unlike on the Pharmacy where they are given to virtually every customer, and how likely is a customer who gets one if they've only bought a sandwich to complete it? It adds pressure when you're working on the till to explain to busy customers about the benefits of completing a survey. With the launch of the Boots app perhaps randomly generated surveys could be delivered to customers here rather than at the tills? and our time would be better spent telling customers about the app?! Also recently lots of customers came into store to use their vouchers before they ran out: unfortunately the store ran out of lots of items and customers were left disappointed that they were unable to use their vouchers. Hmmm wonder how many 'feel good moments' this produced.....

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Glassdoor has 9,440 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.