Boots reviews

3.5

57% would recommend to a friend

(8,462 total reviews)
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Sebastian James

57% approve of CEO

42% positive business outlook

Boots has an employee rating of 3.5 out of 5 stars, based on 8,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Aug 10, 2014

Customer Assistant

Recommend
CEO approval
Business Outlook

Pros

Working with a brilliant staff team in the Arnison Centre retail park store in Durham, Serving new customers all through the day and making customers happy, Enjoy working there, I am aged 17 and male and my pay rate per hour for my age is very good, Lots of overtime is given to staff during busy periods such as summer and christmas, Brilliant atmosphere to work in. Overall i am overly satisfied with my part time job as a customer assistant at boots at the present moment in time.

Cons

Personal growth and developing my future potential is currently unknown due to being only 17 years old. I would take any opportunity given to me to develop into a promotion. It can be challenging dealing with customers who are not happy no matter how much effort you try to put into it, but never the less it is very few customers who are like that. Budgets can be very hard to control and can be cut short.

1.0
Aug 9, 2014
Recommend
CEO approval
Business Outlook

Pros

I guess it was relatively easy Made a friend, some were friendly others were not Discount, think it was %20

Cons

Managers had no idea who I was when I turned up for my first day of work I was supposed to work home and leisure but for the first 4 weeks worked on grocery department helping someone out No manager on my department to train me Manager of store just told me tasks to do, but I never knew what stock needed to be worked, what stock had already been worked, stock room was a complete sham I would put out stock I thought needed going out and then tidy department and would still get told I wasn't doing a good enough job Horrible manager when they finally assigned me one Didn't even give me the correct uniform Worked 8 hours for free because my clock in didn't work and when I inquired with HR she told me that it had been logged and I had been paid which I hadn't

3.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice atmosphere, you get awarded when get high score in surveys. Pretty easy, mostly operating tills. sometimes restocking shelves. Lots of events at store.

Cons

Sometimes customers get annoyed when they need to wait in Q. You may feel bored after all day at tills. They don'y pay for breaks.

Viewing 8326 - 8328 of 8,462 Reviews

Glassdoor has 9,440 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.