Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Boots

      Is this your company?

      Boots reviews

      3.5

      57% would recommend to a friend

      (8,462 total reviews)
      avatar

      Sebastian James

      57% approve of CEO

      42% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Work/Life balance

      2.9

      Senior management

      Boots has an employee rating of 3.5 out of 5 stars, based on 8,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boots employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Sep 8, 2014

      Team are generally good, but management is disgracefully.

      Pharmacy manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team are willing to go the extra mile, esp the younger staff who want to prove themselves, but eventually they realise its really not worth the reward.

      Cons

      Bonus is non-existent, greivence policy is really bad, salary is well below average market rate, lack of staff, poor managemnt style, will never do anything about safety until patient is harmed.

      3.0
      Sep 1, 2014

      Fun, Friendly if a bit unorganised.

      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training is very good and the atmosphere in the store is great the staff i work with are usually happy and cheery and exceptional at customer service. Management are approachable and friendly and they do well to assess the targets, sales of the store. The rate of pay is excellent in comparison to similar roles and as a customer assistant i do a lot more than simply serve customers (which i personally see as a positive as i hope to carry on a career as a manager in retail so i see this as preparation for a future career path)

      Cons

      In my case i have often gone unpaid and have been given little to no opportunities to do extra duties and expand my career with the company. As part time staff i sometimes feel i receive little recognition compared to full time staff and often feel like a 'weekend boy' despite the massive hours and contributions i have made to the store in the past. I have asked for a transfer to a more local store for 12 months now and little has been done and i am currently awaiting compensation for lock ups and extra duties. The store is often understaffed at a weekend to save money which means i go above and beyond my duties which is often under appreciated.

      4.0
      Aug 26, 2014

      Great atmosphere, positive vibe, questionable pay vs. expectations

      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you enjoy helping people then the vibe is great, customers are usually on board, people attracted to the position (colleagues) are typically good people. Lots of tasks and variety in jobs undertaken. Decent enough progression prospects.

      Cons

      As with all retail the slightly above minimum wage sometimes isn't enough for the extra duties, extra hours or the customers you have to deal with.

      Viewing 8356 - 8358 of 8,462 Reviews
      Related searches: Boots jobs | Boots salaries | Boots benefits | Boots interviews
      ReviewsBoots reviews

      Glassdoor has 9,440 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.