Boyd's Corporate Management out of Modesto, California took over. They made so many foolish decisions in an attempt to save money and unfortunately, the Elkhart location is being punished severely. They opted to get rid of Boyd Delivery trucks and outsourced deliveries, which equaled drivers that didn't care about the customer or product. Boyd Corporate made the brilliant decision to rid themselves of their outside sales reps (again an attempt to save money on overhead). They sent the sales reps to work for the competition under the agreement that Boyd and the competitor would work together as a united front with the former Boyd reps & they would sell Boyd parts. This decision was proven disastrous & business is suffering. Now Boyd Corporate is begging the reps they fired to come back and work for them, but the reps can't because they were forced to sign a non-compete with the competitors.